Marketplace Operations Coordinator (US)

• A self motivated, driven individual with a serious eye for detail
• High ability to work independently and autonomously through specific tasks and projects
• Ability to interact and collaborate with key stakeholders
• Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all levels
• Ability to deliver results under pressure, work independently, and take ownership of assigned tasks
• Technical acumen and ability across various platforms
• Ability to explain complex concepts in a simple and concise manner

Your Typical Day:

• Work closely with the Marketplace Team to provide key support in Marketplace Ops, vendor communication and management and platform support and maintenance
• Manage all Ops tasks to completion on time to the best of your ability
• Manage and complete secondary tasks such as data maintenance, vendor information updates and platform updates
• Facilitate clear, concise communication with key stakeholders such as vendor partners, Customer Success teams and customers
• Update and maintain product and vendor information across multiple platforms
• Establish and maintain vendor relationships with current and new vendors as they onboard across the globe, specific to the region assigned to you
• Build trusted relationships with key stakeholders internally and externally to drive successful outcomes

Need to Have:

• Ability to interact and collaborate with key internal stakeholders and when required with external stakeholders 
• Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all levels and cross functional collaboration
• Ability to deliver results under pressure, work independently, and take ownership of assigned tasks 
• Proven track record of meeting or exceeding performance goals and project deadlines
• Proficiency in Microsoft Office (Powerpoint, Excel) and/or Google Suite (Sheets, Slides) and high level of technical comprehension
• Ability to work independently and off own initiative

Nice to Have:

• Customer and vendor management experience is a plus
• Experience in data analysis and spreadsheets

• One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
• Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
• Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
• Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
• Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.

• Comprehensive Medical Plans plans - we’ve got you covered!
• Take-What-You-Need Time Off
• Lifestyle Spending Account
• 401K Plan
• Volunteer Time Off
• Birthday Time Off
• Generous parental leave benefits for both birthing and non-birthing parents
• Access to Employee Assistance Programs (EAPs)
• Fitness discounts through ClassPass
• End-to-end family planning discounts through KindBody
• Discounted pet insurance through Pin Paws
• Free and discounted legal benefits through Rocket Lawyer
• Financial wellness benefits through Morgan Stanley