Digital Integration Specialist

Position Purpose:

We’re looking for a motivated and detail-oriented Digital Integration Specialist to support the Manager of Digital Partnerships and our growing Digital Integrations department. This entry-level role is a great opportunity to learn the ins and outs of digital integration while gaining exposure to strategic partnerships, technology platforms, and cross-functional collaboration.

You’ll play a key supporting role—helping onboard customers, assist in maintaining digital applications, support troubleshooting efforts, and contribute to light go-to-market activities. This role is ideal for someone who enjoys solving problems, staying organized, and being part of a high-growth, tech-forward environment.

Key Responsibilities:

Integration Support & Coordination:

• Assist with day-to-day tasks related to customer setup, integration tracking, and system configuration.
• Help maintain active applications and assist in troubleshooting basic technical issues under the guidance of the Manager or team leads.
• Support internal documentation efforts to keep integration processes clear and up to date.
• Coordinate with the Roof Hub team to share leads or findings related to potential new integration partners.

Team Collaboration:

• Work closely with the Manager of Digital Partnerships and other team members to support ongoing partner and integration initiatives.
• Assist in preparing materials and updates for partner meetings, webinars, or events.
• Help communicate integration statuses, timelines, and support needs across internal teams like Sales, Customer Success, and Product.
• Attend periodic industry or partner events to assist in representing our digital capabilities.

Growth and Learning:

• Learn how to identify potential integration opportunities that align with customer needs and business goals.
• Participate in go-to-market activities such as helping to prepare emails, flyers, or event follow-ups.
• Track customer usage and assist with reporting and data collection to support integration growth efforts.
• Gain hands-on experience with the tools, platforms, and processes that drive B2B software integrations.

Direct Manager/Direct Reports:

• Manager, Digital Partnerships

Travel Requirements:

• Less than 20%

Physical Requirements

• None    

Working Conditions

• In Office

Minimum Qualifications

• Bachelor’s degree in Computer Science, Marketing, Business, Information Systems, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Organized, reliable, and eager to learn new technologies and workflows.
• Clear communicator with a team-oriented mindset.
• Comfortable working in a fast-paced environment and asking questions when needed.

Preferred Qualifications

• Experience or familiarity with the roofing, construction, or distribution industries.
• Exposure to CRM platforms like JobNimbus, AccuLynx, or ServiceTitan.
• Interest in digital tools, SaaS platforms, or customer onboarding.

Minimum Education:

• Bachelor's

Preferred Education:

• Bachelor's

Minimum Years of Work Experience:

• 1-3 Years

Certifications:

• None

Competencies:

• Attention to Detail
• Problem Solving
• Communication Skills
• Collaboration & Teamwork
• Customer Orientation
• Organization & Time Management

Work Location:

• Remote

For Internal Use Only

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.