Contract Manager

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for providing contract support to the Comcast Business sales organization and its customers, including examining customer-requested revisions to service agreements, delivery schedules, terms and pricing to ensure completeness and accuracy. Negotiates contracts with customer and provide guidance to field sales organization regarding service and right of entry obligations. This position is remote.

Job Description

Core Responsibilities

• Receives contract escalations via Salesforce/Microsoft Dynamics and processes contract agreements/solutions until signature.
• Must thrive under routine collaboration with corporate legal counsel, as needed, to ensure agreements comply with appropriate laws and regulations, and company legal requirements.
• Works on a team with similarly skilled Contracts Managers in an extremely collaborative environment.
• Prepared to act as conduit for Sales Operation leadership in various internal and external capacities.
• Contract Review includes examination of contract change requests, special provisions, alternative terms, and pricing; all in compliance with corporate policies and business procedures.
• Routinely support negotiation of Terms & Conditions, SOW’s, RFP’s, right-of-entry, pricing, and Product Specific documents.
• Able to process complex legal and business terms in the formulation of negotiation strategies in furtherance of revenue generation.
• Provides continuous support to business management related to contractual (risk) advisement. Contract managers must see beyond the “black and white” of contractual terms and prosper within the “grey”.
• Facilitates training on new processes and procedures, contract versions, and tools and resources for the Contract Management team and field personnel.
• Works to establish needed processes that will create efficiencies in the Business Services group.
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned. May require occasional travel (10%)

Job Specification:

• Juris Doctor (JD) Required
• 2+ years related experience working with commercial contracts desired.
• Successful past candidates have demonstrated creativity in approach to legal language, processes, and solutions.
• Must be proficient in redlining documents and creating comparisons of redlines using Microsoft Word
• Previous knowledge of customer telecom/cable/technical industries a plus
• Previous contracts manager or paralegal experience preferred
• Previous exposure to sales teams (within a legal capacity or otherwise) preferred
• Must exhibit excellent inter-personal skills required
• Must be able to project manage a queue containing a high volume of contracts at any given time.
• Must view tight deadlines/pressure as an opportunity to show leadership and flourish.
• Must have sufficient professional confidence so as to advise internal executives as well as negotiate with customer Counsel as may be needed.
• Must have attention to detail
• Must be open to feedback and looking to work in a team environment.
• Open to feedback and looking to work in a team environment.
• Note: this is not a path to the Legal Department nor does it have direct reports. Emphasis will be on individuals who are hungry and looking for an opportunity to grow their skills as an individual contributor.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Contract Negotiations, Contracts, Prioritization

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Juris Doctor

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.