Business Development Representative - Fiix

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

About Fiix

Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. Creating positive social impact is baked into our company DNA, and as one of Canada’s previous awardees Best Workplaces previous awardees, we’re transforming an industry and doing it the right way.

Fiix was acquired by Rockwell Automation in December 2020. Our relationship with Rockwell gives us access to more resources, connections and expertise in the industrial automation space while maintaining our individuality and creative freedom as a high-growth SaaS company. This acquisition allows Fiix to offer the best of both worlds to our employees.

About the team

Our Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work. 

As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. You’ll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.

In our fast-paced, high-growth environment, you’ll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, there are tons of opportunities to make an impact! Take paid time off to volunteer in your community, join an employee resource group, or mentor other Fiixers. Best of all, you’ll have the flexibility to work remotely or come and experience our awesome office. No matter where you’re working from, we’re committed to ensuring that the Fiixer experience is best in class!
 

As a Business Development Representative, you will be the backbone of our sales process and will be responsible for strategically developing and qualifying new revenue opportunities. You’ll work closely with Sales, Customer Success and Marketing teams to develop targeted strategies and messaging in order to drive opportunities for new business and expansion accounts. Success in the role will be largely determined by the ability to stay motivated, tenacity and rigour.

What you will do:

• Understand and deliver Fiix’s value proposition and present the value of our solution to meet individual customer needs.

• Qualify prospective customers through active listening and asking probing questions to uncover their pains to see if Fiix would be a good fit.

• Establish relationships with potential customers and positively represent Fiix and our product.

• Hunt new business opportunities to fuel the sales pipeline.

• Research, build and expand new accounts by building a contact portfolio through effective B2B account prospecting strategies.

• Work in a metrics driven environment with achieving quotas of qualified opportunities, pipeline attribution, and closed business.

• Evangelize solutions and present the value of a product to meet individual customer needs.

• Assist Account Executives/Account Managers in developing their account plans through targeted research gathering.

• Conduct high-level product conversations with senior executives in prospect accounts.

• Ensure thorough and accurate and up to date customer interactions are captured in the CRM (Salesforce).

• Participate and collaborate on projects to increase overall team efficiency.

• Stay on top of industry trends and proactively share best practices within the team.

• Coach, mentor and help to onboard new team members in partnership with the Manager, Business Development.

What were looking for:

• Minimum 1 year in a business development role or extensive experience in a sales development role.

• You have prospecting and CRM experience, preferably in a SaaS software or technology environment.

• Your familiarity with prospecting tools such as Zoominfo, LinkedIn Sales Nav, Outreach will put you ahead of the pack

• Comfortable cold calling and conducting high-level product conversations with senior executives in prospect accounts is a must

• Demonstrates a progressive knowledge of the Fiix platform (product/tools).

• Has a solid understanding of the customer's industry and relevant personas and ability to identify appropriate solutions to

• You have a deep understanding of how to quickly develop relationships with potential customers and qualify the wants and needs of their organization.

• You're a storyteller, who's comfortable presenting a company and a product to anyone, in any setting.

• Your customer facing skills (written, verbal, and presentation) are impeccable.

• You're a highly motivated, driven, self-starting individual who knows how to hit the ground running.

• You thrive in a fast-paced environment and enjoy developing the role as the business evolves.

• You are a team player, you build your team members up by sharing best practices, testing out new prospecting ideas and work toward achieving the team goals.

• Degree or diploma in Business, Marketing or related is preferred.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.