Offer summary

Qualifications:

8+ years of IT experience with at least 3 years in a leadership role., Experience managing identity management, mobile device management, and productivity tools., Broad knowledge of networking, information security, and workstation technologies., Strong people management and project management skills, with scripting and API experience..

Key responsibilities:

Lead the IT Engineering team and manage corporate technology development and support.

Implement and maintain corporate applications for productivity, security, and connectivity.

Provide performance feedback and support to team members, and enforce IT policies.

Participate in incident resolution and support users through service management tools.

At Tarro, we empower small brick-and-mortar restaurants by relieving them of the operational burdens of running their business. Our multi-product ecosystem provides AI-powered order taking, delivery enablement, and marketing solutions, creating a seamless connection between restaurants and their customers. By combining cutting-edge technology with a dedicated team, we tackle the real-world challenges faced by small business owners. We are customer-obsessed, working backwards from their needs to ensure their success is our success.The U.S. restaurant industry represents a $1 trillion total addressable market (TAM), yet small restaurants often lack access to affordable technology. While large chains benefit from expensive tech, we believe small restaurant owners deserve the same advantages at a fraction of the cost. With the trust of thousands of restaurants, we have supported nearly 20 million customers. We’re proud to have been named one of Built In’s top companies to work for in 2024.

About us:

Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform. Inturn empowering them to focus on creating a better experience for their customers while helping their business thrive.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed!

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! https:tarro.comaboutus

What we’re looking for:

We are looking for an experienced Sr. Manager, IT Engineering that will own the development, integration, administration, support, and overall health of our corporate technology and applications. You will be managing a global team of IT engineers, administrators, and support staff, as well as being a significant handson contributor.

This position is fullyremote from permanent residences in the United States, the Philippines, or Malaysia, with typical working hours from 9AM until 6PM, Monday through Friday, Eastern Standard Time (GMT 4.) Working hours may sometimes flex with the needs of the business.

This position reports to the Head of Global IT and Security, and has peers in the following roles: Manager, IT Operations, Manager, Network Engineering, and Sr. Manager, Information Security and Compliance.

What you will accomplish: