Norwegian Speaking Customer Support for Social Media

Patrique Mercier Recruitment FR is committed to connecting talented individuals with exciting career opportunities. We are currently looking for a Norwegian Speaking Customer Support Representative for Social Media. This position is ideal for those who are passionate about social media and enjoy helping customers navigate their online experiences.

Responsibilities

• Provide topnotch customer support to Norwegianspeaking clients via social media platforms.
• Respond to inquiries, comments, and concerns in a timely and professional manner.
• Assist customers with understanding products, services, and promotions offered through social media channels.
• Effectively manage customer complaints and engage in proactive problemsolving to enhance user experience.
• Document customer interactions accurately and track feedback for service improvement.
• Collaborate with the marketing and communications team to relay customer insights and support campaigns.
• Stay updated on social media trends and best practices to provide relevant support and recommendations.

• Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Experience in customer service, particularly in social media or digital communications.
  • Strong communication skills with an emphasis on a friendly and approachable demeanor.
  • Familiarity with social media platforms and trends, including best practices for customer engagement.
  • Detailoriented with the ability to manage multiple inquiries efficiently.
  • Strong problemsolving skills and a proactive attitude towards customer service.
  • Willingness to work flexible hours, including evenings and weekends as necessary.

  • Benefits

    • Private Health Insurance
    • Training & Development
    • Performance Bonus
    • 2 Extra Salaries Per Year Fully Paid Training
    • Fully Paid Relocation Package ( flight, transfer and hotel )
    • Free Greek Lessons, discounts and other perks