Service Manager

extra holidays - fully flexible
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong technical proficiency in software solutions., Excellent communication and customer service skills., Relevant experience in client support or service management., Educational background in IT, computer science, or related fields..

Key responsibilities:

  • Support and guide clients in using software solutions effectively.
  • Troubleshoot technical issues and provide solutions.
  • Ensure high levels of client satisfaction through quality service.
  • Assist in onboarding and training clients on software features.

Syrve logo
Syrve Scaleup http://www.syrve.com/
51 - 200 Employees
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Job description

Welcome to Syrve, a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 9000 customers worldwide and counting.

Role Description

As a Service Manager, you will play a pivotal role in supporting and guiding clients to maximize their use of cuttingedge software solutions, with a strong emphasis on client satisfaction and technical proficiency. This position is ideal for individuals passionate about delivering exceptional service, adept at troubleshooting, and eager to thrive in a dynamic, customerfocused environment.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Technical Acumen
  • Communication
  • Problem Solving

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