PrePost Sales Engineer (US East Coast)

Work set-up: 
Full Remote
Contract: 
Salary: 
60 - 60K yearly
Work from: 
United States

Offer summary

Qualifications:

Strong technical background in data analytics or software engineering., Experience in pre-sales and post-sales customer engagement., Knowledge of dashboard design, data integration, and performance optimization., Excellent communication skills to translate technical concepts to clients..

Key responsibilities:

  • Support sales team with product demonstrations and technical deep dives.
  • Assist customers in onboarding, integration, and launching embedded analytics solutions.
  • Provide technical guidance on data modeling, dashboard usability, and performance tuning.
  • Gather customer feedback to inform product improvements and help clients utilize Luzmo IQ effectively.

Luzmo (formerly Cumul.io) logo
Luzmo (formerly Cumul.io) Startup https://www.luzmo.com/

Job description

If you love transforming raw data into actionable insights, enjoy problemsolving, and thrive in customerfacing roles, we want to talk to you!

Luzmo is seeking a Solutions Engineer: a hybrid role at the intersection of technical expertise and customer success. Youll play a crucial role in both presales and postsales stages, helping customers leverage the power of embedded analytics to deliver exceptional user experiences within their own platforms.

Who We Are

Luzmo is an embedded analytics platform that empowers companies to integrate interactive dashboards, insights and AI seamlessly into their applications. Founded in Belgium in 2015 and rebranded in 2023, Luzmo operates in over 33 countries with a strong presence in North America and Europe.

What You’ll Do
Presales (Solutions Engineering):
  • Partner with Account Executives to support product demos, technical deep dives, discovery calls, and Proof of Concept (PoC) projects.

  • Translate business use cases into embeddable dashboard, AIpowered and actionable insights.

  • Advise on best practices in dashboard design, performance optimization, and integration architecture.

  • Demonstrate Luzmo’s embedded analytics capabilities in live environments tailored to customer needs.

    • Postsales (Implementation & Support):
      • Collaborate with CSMs to ensure customers get continuous value from Luzmo and;

      • Guide customers through onboarding, integration, and launch of their embedded analytics.

      • Provide technical consultation on data modeling, performance tuning, and dashboard usability.

      • Collect customer feedback and relay it to our product and engineering teams to improve the platform.

      • Help customers understand and apply Luzmo IQ, our AIpowered engine, by translating business needs into AIdriven use cases and guiding implementation and finetuning.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Communication
  • Problem Solving

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