Job description

If you love transforming raw data into actionable insights, enjoy problem-solving, and thrive in customer-facing roles, we want to talk to you!

Luzmo is seeking a Solutions Engineer: a hybrid role at the intersection of technical expertise and customer success. You'll play a crucial role in both pre-sales and post-sales stages, helping customers leverage the power of embedded analytics to deliver exceptional user experiences within their own platforms.

Who We Are

Luzmo is an embedded analytics platform that empowers companies to integrate interactive dashboards, insights and AI seamlessly into their applications. Founded in Belgium in 2015 and rebranded in 2023, Luzmo operates in over 33 countries with a strong presence in North America and Europe.

What You’ll Do

Pre-sales (Solutions Engineering):

Partner with Account Executives to support product demos, technical deep dives, discovery calls, and Proof of Concept (PoC) projects.
Translate business use cases into embeddable dashboard, AI-powered and actionable insights.
Advise on best practices in dashboard design, performance optimization, and integration architecture.
Demonstrate Luzmo’s embedded analytics capabilities in live environments tailored to customer needs.

Post-sales (Implementation & Support):

Collaborate with CSMs to ensure customers get continuous value from Luzmo and;
Guide customers through onboarding, integration, and launch of their embedded analytics.
Provide technical consultation on data modeling, performance tuning, and dashboard usability.
Collect customer feedback and relay it to our product and engineering teams to improve the platform.
Help customers understand and apply Luzmo IQ, our AI-powered engine, by translating business needs into AI-driven use cases and guiding implementation and fine-tuning.