Minimum 5 years of product marketing experience in cybersecurity., At least 3 years supporting managed service providers (MSPs) or MSSPs., Proven ability to develop messaging and go-to-market content for channel ecosystems., Exceptional written communication skills for technical and non-technical audiences..
Key responsibilities:
Create messaging and positioning statements for MSP and MSSP offerings.
Plan and execute launches of new MSP-focused solutions and capabilities.
Collaborate on go-to-market strategies to drive awareness and adoption.
Support sales teams with training, tools, and collateral to engage MSP partners.
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Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks.
As one of the largest pure-play cybersecurity providers, Sophos defends more than 500,000 organizations and more than 100 million users globally from active adversaries, ransomware, phishing, malware, and more.
Sophos’ services and products connect through its cloud-based Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors.
Sophos provides cybersecurity-as-a-service to organizations needing fully-managed, turnkey security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation.
Sophos sells through reseller partners and managed service providers (MSPs) worldwide.
Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AIoptimized services, technologies and products. Sophos is now the largest pureplay Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industryleading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, marketleading Taegis XDRMDR, identity threat detection and response (ITDR), nextgen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and statesponsored cybercrimes. The solutions are powered by historical and realtime threat intelligence from Sophos XOps and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As part of our Product and Solution Marketing team, you will help us optimize the success of our products, services and programs with the Managed Service Provider and Managed Security Service Provider (MSPMSSP) channels. You will work closely with key stakeholders to build and deliver messaging, programs and content that maximize awareness and understanding of Sophos’ portfolio of products and services among MSPs and MSSPs.
As a Senior Manager, your primary goal is to act as a strategic partner to the business; providing actionable analysis of customer needs, market and competitive opportunities; identifying how these align with the Sophos portfolio to generate opportunities for partners to accelerate growth and profitability; and converting these insights into messaging, programs, and resources that create a seamless buyer experience, greater satisfaction, and high levels of trust.
Working closely with several groups within Sophos, including Product Management, Corporate Marketing, and Sales, you will lead content development, internal enablement on MSP portfolio opportunities and messaging, partner with PMMs to lead new product and service launches, and guide the overall MSP gotomarket strategy.
This position will be based in Canada or the U.S., requiring daily collaboration with globally distributed teams, and requires some worldwide travel to Sophos offices and events.
What You Will Do
Messaging and Positioning: Create bold, memorable, and consistent positioning statements, messaging, and associated proof points that differentiate Sophos’ MSP and MSSP offerings in the market
Product and Service Launches: Plan and launch new MSPfocused solutions and capabilities. Partner with PMM to ensure all product and service releases are optimized for MSPs. Engage with crossfunctional teams for launch execution
GotoMarketing Strategy: Collaborate with Product Management teams and engage with MSPMSSP partners to identify buyer needs and opportunities to drive awareness and adoption of Sophos’ products and services
Sales Enablement: Understand and support our sales channels; train Sales teams on the problems we solve for our MSPMSSP partners and develop internal tools and external collateral and teach them how and when to use it
Market and Competitive Intelligence: Maintain knowledge of competitors’ product and services offerings and positioning in the market
Strategic Planning: Assist in identifying market opportunities and gaps in offerings to ensure that Sophos products and services remain competitive and differentiated in the MSP marketplace
Measure Progress and Activities: Assess the effectiveness of Product and Solution Marketing initiatives on an ongoing basis, and report on objectives and status to business partners and management
What You Will Bring
Must have 5+ years of product marketing experience within the cybersecurity industry
Must have 3+ years of experience supporting managed service providers (MSPs) or MSSPs
Must have handson experience developing messaging and gotomarket content tailored to the MSP or channel ecosystem
Must have exceptional written communication skills, with a proven ability to create compelling content for technical and nontechnical audiences
Must have strong crossfunctional collaboration experience, working with product management, sales, and channel teams
Demonstrated strategic thinking, ability to manage multiple initiatives, and operate independently
Familiarity with marketing tactics such as content strategy, SEO, PR, and digital campaigns
Experience engaging with industry analysts or supporting analyst relations efforts
Preferred experience with endpoint protection, MDRXDR, network security, and RMM or ITSM solutions
Preferred understanding of global market dynamics and experience working with international teams or regions
In Canada, the base salary for this role ranges from $122,000 to $203,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including jobrelated skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Dont let a checklist hold you back – we encourage you to apply.
Whats Great About Sophos?
· Sophos operates a remotefirst working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employeeled diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.