Senior Vendor Manager

Company Description

Job Description

About the Role:

The Vendor Management Specialist supports the execution of vendor strategies, manages day-to-day supplier interactions, and ensures vendors are performing in line with contracts and service expectations. This role collaborates with procurement, business units, and support functions to ensure vendor compliance, quality, and performance.

Responsibilities:

• Monitor vendor performance against SLAs and KPIs; assist in analyzing trends and addressing issues.

• Coordinate vendor onboarding, documentation, and compliance with internal and external requirements.

• Support contract renewals, amendments, and issue resolution in collaboration with Procurement and Legal.

• Maintain accurate vendor records and support reporting activities (e.g., spend analysis, risk reports).

• Collaborate with cross-functional teams to gather feedback on vendor services and drive continuous improvement.

• Participate in risk assessments and vendor audits; track and follow up on remediation plans.

• Assist in identifying opportunities for vendor optimization and innovation.

• Vendor Performance Monitoring: Accurately track and report vendor adherence to SLAs and KPIs, escalating issues when necessary.

• Operational Accuracy & Compliance: Ensure all vendor documentation, onboarding, and records are complete, current, and compliant with internal policies.

• Issue Resolution & Support: Efficiently support contract renewals, disputes, and service issues, contributing to timely resolutions.

• Cross-Functional Collaboration: Work effectively with internal teams (e.g., Procurement, Legal, Finance) to support vendor needs and initiatives.

• Reporting & Analysis: Provide accurate data and insights to support vendor performance reviews, risk assessments, and optimization efforts.

Requirements:

• Bachelor's degree in Business, Supply Chain, Procurement, or related field.

• 3–5 years of experience in vendor management, procurement operations, or a related discipline.

• Strong organizational and communication skills.

• Familiarity with vendor management tools or ERP systems (e.g., SAP, Ariba, Coupa).

• Basic understanding of contracts, SLAs, and compliance requirements.

• Fluent English, fluency in additional European languages is a big plus.

Core Competencies:

• Vendor Relationship Management experience

• Attention to Detail and Compliance

• Communication and Collaboration

• Data Analysis and Reporting

• Process Orientation and Follow-Through

What do we offer?

Competitive salaries based on your professional experience
Fast growing international company with stable employment
Annual vacation and 1 additional day off on your birthday
Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
Free English and German language classes
Referral Program with attractive incentives
Flexible working hours and hybrid work

Join us today and let’s create a success story together!