Program Manager, Marketing Operations

It's with that in mind that Beyond is looking to add a Program Manager, Marketing Operations, to our growing team. Reporting to our Senior Director, Strategy & Operations, you will have the opportunity to lead and execute strategic initiatives and to drive excellence and efficiency across our global marketing function. You’ll help shape and improve processes and work streams within our global sales and marketing operations, contributing to their ultimate success.

Before reading further...

Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway!

As our Program Manager, Marketing Operations, you'll be responsible for: 

• Run Hubspot like a pro: Customize, build and maintain HubSpot, our marketing CRM, ensuring system efficiency, data accuracy and hygiene. Manage integrations with Salesforce, Qualified, ChiliPiper, Zapier, n8n, Gong, Clay and other third party applications.
• Turn data into action: Partner with our BI and Marketing Leadership teams to define KPIs, build reporting infrastructure, and ensure consistent analysis around campaign performance and funnel conversions to inform our B2B and B2C marketing strategy.
• AI & automations at scale: Leverage AI & automation tools to optimize day-to-day marketing tasks and campaign efficiency. Develop and streamline workflows, sequences, and automations to improve lead acquisition, enrichment and conversion.  
• Own the journey: Own, iterate and improve our Marketing Operations Playbook. Architect dual-track growth strategy balancing self-service Host adoption with enterprise ABM initiatives. Work actively in our Lead Scoring Methodology, Attribution Models and help shape our channel strategy.
• Be a Team Player: Oversee and manage tactical work across the Revenue Operations team in support of achieving strategic and collaborative objectives.

So what kind of person are we looking for in this role? The person who will be successful in this role will be: 

• Contribute strategically: you seek out and understand broader context from the organization to identify, assess, and implement new high-impact initiatives. You’re comfortable navigating large datasets, identifying trends, and driving decisions from data.
• Be an influential communicator: you’re attuned to different audiences and easily establish trust, providing critical cross-functional input and feedback, and sharing broader context and perspectives to challenge, stretch, and influence decisions.
• Be a collaborative (yet autonomous) team player: While thriving autonomously is key, the ideal candidate should also excel in collaborative settings, working seamlessly with various departments to align on goals and strategies.
• Take initiative: challenges excite you, and you consistently seek out ways to dig deeper and find new opportunities to increase scope and impact. You stay flexible, positive and solution-focused in uncertain times.
• Get creative: you can balance solving complex issues swiftly while encouraging cross-functional partnership to take an interactive approach, finding ways to run experiments and trials.

Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate: 

• 4+ years of experience in Marketing Operations for a B2B/B2C software company.
• 4+ years of hands-on experience building and optimizing HubSpot workflows, automation, reporting, and integrations. (certification is a plus).
• Strong quantitative and analytical skills demonstrated by previous experiences (SQL experience is a plus)
• Proven ability to identify and break down large, complex problems into individual tasks resulting in successful project completion
• Thrive in fast-paced, dynamic environments. Strong prioritization skills and ability to communicate priorities upward and outward
• Desire to problem solve and build new processes from scratch
• You don’t wait for anyone to tell you what’s next. You’re naturally curious, a total self‑starter, and always looking to level up your skills and career.
• Experience with Userpilot, Posthog and Google Analytics are a plus

So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will:

• Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us
• Interview with our Senior Director, Strategy & Operations
• Complete a brief case assignment 
• Meet with our team for deeper dive video conversations
• Interview with our VP Marketing
• Interview with our Chief Executive Officer