Premium Audit Specialist

The Premium Audit Specialist will support the internal premium audit team by conducting moderately complex internal audits. This role will work directly with Pie’s customers and partners to process audits accurately and timely, while at the same time finding ways to enhance the customer experience.  Additionally, a strong attention to detail will be crucial in examining the insured’s information and generating final audit reports. As a specialist you are also responsible for providing assistance and expertise to other members on the audit team. 

How You’ll Do It

• Demonstrates proficient knowledge and skill in performing virtual audits on Workers Compensation policies.
• Generation of request emails for customers and partners in order to conduct audits.
• Performing the detailed interview and review of all pertinent material (worksheets, 941 filings, profit and loss statements, etc.).
• Communicating final audit result information to policy holders and assisting with future questions.
• Provide Premium Audit technical support as a subject matter expert in areas such as classification use, payroll calculations,  internal audit procedures, and manual rules to both internal and external stakeholders.
• Reviews final audit worksheets from vendor partners to ensure accuracy in handling. 
• Ensure that all Bureau Test Audit standards, where applicable, are met or exceeded. Determine actions required of Pie and vendors to ensure standards are met.
• Provide feedback and recommendations for improvements to the internal audit process.
• Develop and/or recommend training programs to address error trends and assist with completion of process improvement projects.
• Other tasks, responsibilities, and projects as assigned.

The Right Stuff

• High school diploma or GED required. 
• 2 years of reviewing or performing premium audits required.
• Experience with  applying WCIRB or PCRB/DCRB rules and regulations preferred.
• Strong Communication Skills: confident verbal and written skills to deliver more complex information effectively
• Developed Interpersonal Skills: builds strong cross-functional relationships. Adjusts communication and work style in order to work well with others
• Attention to Detail: ability to review copious amounts of information and accurately record, sort and identify data relevant to audit 
• Strong Customer Focus: ability to build strong customer relationships and deliver customer-centric solutions.
• Sense of Urgency: ability to multi-task and work with speed, accuracy, and efficiency. The willingness to do what it takes to get the job done. 
• Developed Sense of Curiosity: seeks to understand "the why”, asks questions, desire  to understand the perspective of others, ability to learn from everything.
• Ownership and Accountability: approaches work with a sense of ownership, takes accountability for output, decisions, and mistakes.

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. All AI-reviewed applications are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.