Executive and Marketing Assistant

SUMMARY:

Do you thrive on keeping things organized, love a fast-moving workday, and enjoy getting stuff done with excellence and energy? Do you enjoy marketing, are naturally resourceful, tech-savvy, and love being the right-hand to someone who’s juggling 100 things at once? If so, we may have the role you’ve been unknowingly waiting for.

This role will be supporting a high-producing mortgage branch manager leading a fully remote (but highly engaged) team. The Executive and Marketing Assistant will not just be checking boxes, but will be someone who’s ready to dive in, figure things out, and make life easier and more effective for the team and leadership.

HOW TO APPLY:

To be considered for this role, please email your resume in PDF format to:

📧 recruiting@waterstonemortgage.com

AND

🎥 Record a one-minute video cover letter (upload it to YouTube, Loom, or another video platform) explaining why you’d be a great fit. Include the link in your email.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide executive support to ensure organization, prioritization, and proactive task management in a fast-paced environment.
• Serve as primary support for marketing initiatives, calendar management, task tracking, and creative project execution.
• Set up marketing collateral and email campaigns, and maintain CRM data accuracy and social media presence.
• Maintain a high standard of confidentiality, discretion, and professional integrity.
• Perform general administrative and clerical tasks to support branch operations as needed.
• Provide cross-functional support to funding and other operational teams as needed.
• If based in Knoxville, TN, provide occasional in-person support for local events, errands, and branch-level marketing activities.
• Contribute to internal marketing efforts by:
• Coordinating social media and email campaigns
• Managing branded materials and promotional collateral
• Assisting with internal recognition programs and employee engagement events

WHO THIS ROLE IS PERFECT FOR:

This role is ideal for someone who thrives in a dynamic, service-oriented environment and enjoys being a dependable partner in helping a team operate at a high level. Specifically, the right candidate will be:

• A high-energy, upbeat professional with strong communication skills—both written and verbal
• A self-motivated individual who works well independently and requires minimal supervision in a remote setting
• Someone who takes pride in supporting others and ensuring the business runs smoothly behind the scenes
• Detail-oriented and marketing-savvy, with a keen eye for brand consistency and quality execution
• Comfortable using a variety of tech tools, including Microsoft Office, CRM platforms, social media channels, and AI-enhanced software

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High school diploma or GED required.
• Five or more years of administrative or marketing assistant experience preferred.
• Bachelor’s degree in marketing, communications, or related is preferred.

COMPUTER SKILLS:

• Intermediate to advanced proficiency in Microsoft Office required.
• Experience with CRM systems and social media platforms preferred.
• Comfortable with AI-powered tools a plus.

Individuals in this position shall not engage in loan origination during the course of his/her employment with WMC. Loan origination is defined as (1) taking a residential mortgage loan application; or (2) offering or negotiating terms of a residential mortgage loan for compensation or gain; or (3) advertising or communicating to the public that you can perform loan origination services. See the Loan Originator Compensation Policy for more details.