Outsourced IT Senior Technical Consultant

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
India

Offer summary

Qualifications:

8-10 years of helpdesk and technical project experience., Proficiency with Microsoft Windows Desktop and Server editions., Experience with Active Directory, AzureAD, and Office 365., Certifications in MS Office 365 or Azure (e.g., AZ-104, AZ-140)..

Key responsibilities:

  • Provide remote support for end users' desktops, servers, and networks.
  • Assist with troubleshooting IT issues and security applications.
  • Support project planning, deployment, and documentation.
  • Monitor client networks and manage software updates and patches.

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RightFitRightHire Marketing & Advertising TPE http://rightfitrighthire.com/
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Job description

We are seeking an Outsourced IT Technical Consultant for our client's Mumbai, India office. We are looking for someone who thrives in a growing environment and provides clients with exceptional services.

Location: 
Work from office (4 days working from office and 1 day work from home)
Shift Timings:Rotational Shift every month
Early Morning (before 12 pm) & night shift post 12 AM will be WFH for now.

Responsibilities:
• Provide remote support of end users' desktops, servers, and networking infrastructures.
• Helpdesk support of MS Office 365 applications and Azure
• Interact with end users to troubleshoot general IT issues and security applications.
• Assist senior engineers on new or existing projects and deployments.
• Manage client networks, Backups, Firewalls, and Security
• Project planning and development
• Documentation of systems and projects
• System monitoring of client networks and managed services.
• Software deployments, patches, updates, and reporting
• Able to work on different schedules throughout the day, including weekends.

Requirements
• An Excellent attitude, looking to GROW and work as a team player.
• 8-10 years of work experience with helpdesk and technical project background
• Experience with Microsoft Windows Desktop and Server Editions
• Experience with user creation/management in Active Directory, Entra/AzureAD
• General knowledge and experience with firewalls, routers, wireless networks, and security
• Familiar with productivity applications and networking under Microsoft Windows and Mac OS
• Experience with configuration, installation, and support of desktops
• Experience with Microsoft Office 365 and Azure Virtualization
• Experience working with Office 365 Business tenants.
• A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)
• WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS
• Capable of adapting and learning new technologies quickly
• The ability to communicate technical ideas in simple terms.
• A clean-cut appearance for virtual meetings
• ConnectWise Experience a PLUS


Certifications
• One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Marketing & Advertising
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft AzureMicrosoft 365Help Desk SupportActive DirectoryRemote Technical SupportSystem MonitoringMac OSProject ManagementInternal DocumentationSoftware DeploymentSystem ConfigurationMicrosoft Operating SystemsInstaLODFirewallMicrosoft NetworkingPersonal SecuritySonicWallFortinetAndroid Applications

Other Skills

  • Teamwork
  • Adaptability
  • Communication
Are you interested?

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