Offer summary

Qualifications:

MBO+ or HBO level education, preferably in logistics management., Proficiency in Dutch and English, both spoken and written., Service-oriented and customer-focused attitude., Flexible, eager to learn, accurate, and process-oriented..

Key responsibilities:

Manage existing customer relationships and ensure customer satisfaction.

Translate customer orders accurately and monitor the entire process.

Communicate actively with customers and internal departments to coordinate logistics activities.

Process orders and handle customer communication for smooth logistics operations.

Job description

As a Customer Service Employee, you will be part of an experienced team consisting of 9 colleagues. Together with these colleagues, you will deal with existing customer relationships and ensure optimal customer satisfaction. You ensure that the customer's order is correctly translated to the operation and monitor the entire process. You know how to actively respond to the customer's signals and then use your service-oriented attitude to make the difference and ensure that you can translate the customer's wishes into concrete agreements. Together with the other internal departments, you stay in touch with the operational processes and ensure that agreements made are kept. In the overall process, you are involved daily in processing orders and communicating with our customers for the smooth running of the logistics activities.

Vereisten

An education on at least MBO+/HBO level, preferably in logistics direction

Good command of the Dutch and English languages, both orally and in writing

Service-oriented and customer oriented attitude

Excellent communication

Flexible attitude, eager to learn, enterprising and accurate

Process-oriented

Voordelen

Type of employment: Full-time, Part-time, Permanent job

Part-time hours: 36-40 per week

Salary: €2,800.00 - €3,200.00 per month

Schedule:

- Day shift

- Mon-Fri

Benefits:

Company training

Extra holidays

Flexible working hours

Retiremen Work from home

Holiday pay

As you can see, there is a lot we expect from you and, of course, you will get in return. There is an informal atmosphere and around 150 colleagues are ready to welcome you. You will be working in an environment where you are given the space to develop yourself. Besides a pleasant working environment at our headquarters in Tilburg, we offer you a competitive salary, a minimum of 24 holidays and 3.5 ATV days (pro rata), a laptop and the possibility to work from home. Naturally, a good pension scheme has also been considered.

Salary: 3200

Required profile