Quality Assurance Administrative Assistant

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

MVRecovery is the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. We are seeking an experienced Impound Coordinator who is assigned to actively work with field agents and impound locations to secure these units for our clients.

Job Description

The Compliance QA team is responsible for monitoring, auditing, and testing compliance processes to verify adherence to policies, regulations, and industry best practices. They identify areas for improvement, drive corrective actions, and contribute to a culture of continuous compliance.

The Quality Assurance Administrative Assistant provides essential administrative and clerical support to the Quality Assurance team, helping to ensure the smooth and efficient operation of the department. This role requires a highly organized, detail-oriented individual with excellent communication and problem-solving skills. The QA Administrative Assistant will assist with document control, data entry, scheduling, report generation, and other administrative tasks, all with a focus on maintaining the integrity of the quality assurance process.

Responsibilities:

Administrative Support: * Provide comprehensive administrative support to the Compliance Manager and other team members.
* Manage calendars, and schedule meetings.
* Prepare and format documents, presentations, and reports.
* Handle incoming and outgoing correspondence, including emails, and phone calls.
Document Control:
* Assist in maintaining the QA department's document control system.
* Organize, file, and retrieve documents (both electronic and hard copy).
* Ensure documents are properly version-controlled and follow established naming conventions.
* Support the distribution of updated documents to relevant personnel.
* Maintains security of documents
Data Entry and Analysis:
* Accurately enter data into various QA systems and databases.
* Assist with data validation and cleaning to ensure data integrity.
* Generate reports from QA systems as needed.
* Analyze results for trends and opportunities
QA Process Support:
* Assist in the preparation and distribution of audit schedules and checklists.
* Track audit findings and corrective actions.
* Follow up with responsible parties to ensure timely completion of corrective actions.
* Supports management by reviewing process to provide updates to best methods to comply with regulations
Communication and Coordination:

Serve as a point of contact for internal and external stakeholders regarding QA-related matters

* Serve as a point of contact for internal and external stakeholders regarding QA-related matters.

* Communicate effectively with team members, other departments, and vendors.

* Facilitate communication and flow of information within the QA team.

Qualifications

• Proven experience in an administrative role, preferably within a quality assurance or regulated environment.
• Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines.
• Excellent attention to detail and accuracy.
• Experience with data entry and database management.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work with employees with kindness and assist them by following processes.
• Ability to work within compliance
• Ability to follow processes

Preferred Qualification

• Associates Degree

Target Base Salary Range: $33,700 - $50,600

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• High school diploma or equivalent required; Associate's degree preferred.
• 2+ Years' of experience working in Administrative OR Legal OR compliance
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.