Director, Strategy and Operations

Job Title: Director, Strategy and Operations

Location: Atlanta, GA, USA

Reports to: Chief Operating Officer

Exemption Status: Full-time, exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!

Job Summary:

Impiricus is on a mission to transform how healthcare professionals engage with information, industry, and each other. As a Director of Strategy & Operations, you’ll play a key role in turning that mission into scalable execution. You’ll support high-priority initiatives, own cross-functional projects, and drive operational excellence across our fast-growing organization.

This role is ideal for a strategic thinker who thrives in ambiguity, is deeply analytical, and knows how to turn ideas into impact. You’ll work closely with leadership, product, marketing, sales, and client services to ensure our goals are met efficiently and intelligently.

Responsibilities

• Partner with executive leadership to drive strategic planning, goal tracking (OKRs), and quarterly business reviews
• Design and support cross-functional initiatives, ensuring clear ownership and execution
• Develop and drive internal project plans and roadmaps for strategic initiatives—owning from kick-off through launch
• Analyze business performance data to uncover opportunities and present actionable insights
• Help optimize internal tools, workflows, and reporting structures to improve scalability
• Prepare materials for board meetings, investor updates, and strategic reviews
• Work with the Chief of Staff and department heads to ensure alignment across product, GTM, and customer success functions
• Support financial modeling, budget tracking, and vendor/contract evaluation for operational needs
• Monitor market trends and competitive intelligence to support long-term planning

Experience

• 4+ years of experience in management consulting AND in-house experience within a Strategic / Operational role
• Very strong analytical skills (Excel, data visualization tools required; basic SQL a plus)
• Exceptional communication skills—both written and verbal
• Project management experience; able to juggle multiple high-priority initiatives
• Highly organized, detail-oriented, and a self-starter comfortable with ambiguity
• Passion for improving healthcare and supporting physicians through better tech
• Experience in digital health, healthcare, pharma, or a regulated industry preferred

Bonus Points

• Previous experience in a Chief of Staff office, BizOps, or Strategic Planning function

• Previous experience in a Sales or GTM role

• MBA or advanced degree is a plus, but not required

Benefits

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

• Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey;
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
• Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching.

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.