Corporate Manager of Loss Prevention Operations

POSITION: Corporate Manager of Loss Prevention Operations

DEPARTMENT: Finance

FLSA Status: Exempt, Salaried

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Corporate Manager of Loss Prevention Operations (CMLPO) is responsible for supporting the development, coordination, and implementation of enterprise-wide loss prevention initiatives. This role ensures the protection of company assets, reinforces fiscal discipline, and helps lead a cross-functional team focused on reducing internal and external theft, enhancing facility security, and promoting employee and customer safety.

The CMLPO partners closely with field leadership, corporate departments, and regional loss prevention personnel to monitor and optimize department operations, manage security systems, and provide analytical oversight. This role includes both direct and dotted-line supervisory responsibilities and requires strong organizational, operational, and leadership skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support and help lead corporate and field loss prevention efforts by managing reporting tools, system processes, and operational workflows.
• Assist in developing, implementing, and maintaining loss prevention programs and initiatives that mitigate risk, reduce shrink, and enhance safety.
• Partner with field teams to oversee the installation and management of physical security systems including CCTV, alarm systems, and contracted security personnel.
• Track, manage, and analyze departmental budgets, capital expenditures, and cost-containment efforts; provide regular updates to leadership.
• Act as a liaison between the loss prevention function and other departments including Construction, Human Resources, IT, Finance, Operations, and Sales Audit.
• Collect, analyze, and report on department KPIs; follow up with field and corporate stakeholders to address areas of concern.
• Maintain and manage records related to department activity, investigations, security programs, and vendor relationships.
• Oversee restitution efforts through external vendors to ensure timely and accurate collections.
• Stay informed of trends, technological advancements, and legal developments in the field of loss prevention and advise leadership accordingly.

SUPERVISORY RESPONSIBILITIES: Supervises the Loss Prevention Department Admin, such Loss Prevention Business Analysts as may be assigned and has dotted line supervisory responsibility to LPMs and LPBAs as necessary.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree preferred; relevant certifications or equivalent combination of education and experience may be accepted.
• 5–10 years of experience in loss prevention, asset protection, or operations within a multi-unit retail, hospitality, or services environment.
• Familiarity with CCTV systems, security/alarm platforms, exception reporting tools, and POS systems is strongly preferred.
• Proficiency in Microsoft Excel, Word, and related reporting tools.

SKILLS and ABILITIES

• Strong leadership and interpersonal skills with the ability to collaborate across departments and all levels of management.
• Excellent written and verbal communication abilities.
• High integrity and commitment to confidentiality and ethical conduct.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Financial acumen and understanding of P&L impacts as they relate to loss prevention initiatives.
• Customer service mindset and a proactive, problem-solving approach.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.