Offer summary

Qualifications:

Strong communication and customer relationship skills., Experience in sales or outbound calling preferred., Ability to meet sales targets and handle inquiries effectively., Educational background relevant to sales or industry standards..

Key responsibilities:

Make outbound calls and emails to industry professionals.

Assist customers in determining and signing up for courses.

Achieve monthly sales and call targets to earn commissions.

Build and maintain customer relationships to promote loyalty and account growth.

Job description

Company Overview:

Our success lies at the powerful intersection of people and technology. Bringing innovative training and education solutions to more than 2 million customers a year, Certus enables lifelong learners at every level — from trusted industry brands, such as Amazon, Siemens, Geico and Chick-fil-A, to individual learners seeking to enter, sustain or advance their careers. Our people come with a get-it-done spirit and a desire to impact a rapidly growing industry. Certus is committed to continuously evolving to ensure a culture where employees can be themselves, do their best work, and thrive, both professionally and personally. We choose to be a remote workforce so we can hire top talent regardless of location — all while empowering employees to work from wherever they choose. Innovative, brave, kind and diverse are defining traits of our team. Our talent is positioned in numerous roles, with opportunity for internal mobility, such as software engineers, instructional designers, creative writers, consultative sales professionals, innovative marketers and more.

Job Overview:

The B2P Sales Representative is responsible for achieving sales targets monthly. This position is responsible for calling and emailing industry professionals about meeting their license education requirements. Key outcomes of this role are helping professionals determine which courses they need and signing them up. Sales Representatives must meet monthly call and income goals to achieve monthly commissions. This position requires a highly motivated customer relationship professional to maximize sales potential and build loyalty with each customer.

Responsibilities:

· Make outbound calls based on company provided leads

· Prospecting of potential, existing, and past customers

· Process payments and handle questions for inbound callers

Generate sales by helping licensed tradespeople with their education requirements

· Make outbound sales phone calls to customers; existing, potential, and past

· In conjunction with customers, create reoccurring call and purchase plans

· Anticipate and identify ways to grow accounts, including upsells, referrals, and renewals

· Explore opportunities with existing accounts for upsell and expansion of existing contracts

· Anticipate, identify, and escalate accounts that are in jeopardy and make recommendations on course of action

· Articulate value by conducting effective product demonstrations

· Provide strategic direction to help customers meet business goals, overcome objections and impediments