Business Analyst

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field., 1-2 years of experience in sales operations, business analysis, or a related role, preferably in SaaS., Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong and ServiceNow., Strong analytical, problem-solving, and communication skills, with attention to detail..

Key responsibilities:

  • Build and maintain sales reports and dashboards to track performance.
  • Monitor data quality and resolve discrepancies across systems.
  • Identify and implement process improvements to enhance sales operations.
  • Support stakeholders with reporting and data governance to facilitate sales efforts.

LanceSoft, Inc. logo
LanceSoft, Inc. XLarge https://www.lancesoft.com
5001 - 10000 Employees
See all jobs

Job description


Pay rate: $38/hr 

Title: Business Analyst
Location: Remote 
Duration: 12 months 



Job Description: *** isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of ***—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a ***er and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— *** is ready for you.

Team Description

Our Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.

Role Description

We‘re looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join our dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You’ll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.

Responsibilities

- Reporting and Analysis:
- Build and maintain sales reports and dashboards to track key performance indicators
- Monitor data quality and integrity across systems; identify and resolve discrepancies
- Analyse sales performance and provide insights to inform decision making
- Process Improvement:
- Identify opportunities to streamline workflows and improve sales operations
- Partner with IT and Sales to implement changes that enhance efficiency
- Stakeholder Support:
- Respond to ad hoc sales support requests, providing timely and practical solutions.
- Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts
- System & Data Governance:
- Ensure consistent and accurate data entry across Salesforce and related tools
- Promote system adoption and adherence to data governance standards

Requirements

- Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field
- 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment
- Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc
- Conversational intelligence tooling experience a distinct advantage
- Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail
- Demonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functions
Comments for Suppliers:

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Google Sheets
  • Microsoft Excel
  • Time Management
  • Detail Oriented
  • Communication
  • Problem Solving

Business Analyst Related jobs