Offer summary

Qualifications:

2-3 years of administrative assistant experience., Proficiency with Microsoft Excel and online platforms., Excellent phone communication skills with a customer-focused approach., Ability to learn new software systems quickly and independently..

Key responsibilities:

Answer incoming customer calls and serve as the company's professional voice.

Create accurate quotes using the company's Excel-based system.

Manage and respond to leads from online platforms to support business growth.

Provide administrative support to ensure smooth business operations.

Job description

This is a remote position.

Schedule: Fulltime (40 hours per week, 9am6pm EST, MondayFriday)

Client Timezone: EST

Client Overview

Join a rapidly growing drywall repair franchise that’s making a real difference in people’s homes after water damage and other repairs. This dynamic business has experienced impressive growth in just 34 months and is expanding to meet increasing customer demand. You’ll be working directly with the business owner in a fastpaced environment where your contributions will have immediate impact on the company’s success and customer satisfaction.

Job Description

This is an exciting opportunity to become the operational backbone of a thriving home repair business. You’ll serve as the primary point of contact for customers while supporting critical business functions including quote generation and lead management. As the business continues its rapid expansion, you’ll have the opportunity to grow with the company and potentially transition from parttime to fulltime, making you an integral part of the team’s continued success story.

Responsibilities

Serve as the professional voice of the company by answering incoming customer calls using Google Voice and OpenPhone systems

Create accurate and competitive quotes using the company’s Excelbased quoting calculator system

Manage and respond to highquality leads from Angie’s List and Thumbtack platforms to drive business growth

Input and organize customer data using Jobber software to maintain seamless operations

Provide comprehensive administrative support to keep the business running smoothly

Make strategic outbound calls on behalf of the business owner when needed

Support business operations during peak field work hours, ensuring no opportunities are missed

Requirements

Proficiency with Microsoft Excel, including online Excel platforms

Excellent phone communication skills with a professional, customerfocused approach

Strong ability to learn quickly and master new software systems (Jobber, lead generation platforms)

Reliable highspeed internet connection for seamless remote work

23 years of administrative assistant experience demonstrating proven capabilities

Selfmotivated and able to work independently while maintaining high standards

Detailoriented with strong organizational skills to manage multiple tasks effectively

Benefits

HMO Coverage for eligible locations

Permanent work from home

Immediate hiring

Steady freelance job