Data Delivery Manager

​​As the ERAS Data Delivery Manager, you will be the strategic individual contributor responsible for championing the seamless, highquality delivery of critical data products and reports for the ERAS program. You are a proactive, technically astute leader with a meticulous problemsolving and innate QA mindset, ensuring data accuracy and timely execution. Beyond expertly building bridges across diverse internal and external teams (Product, Account Management, IT, etc.), you will drive continuous improvement, actively streamlining workflows and championing automation to enhance efficiency and strategic impact. You will collaborate closely with a technical team responsible for data production, ensuring output meets standards, timelines, and stakeholder needs.​

How will you make an impact?

​​Data Request & Delivery Oversight​ :

• ​ ​Own the intake, prioritization, and assignment process for internal and external datareporting requests, managing team workflow and task tracking through tools (e.g., Jira, Monday.com) to ensure efficient resource allocation.

• ​Maintain the ERAS data reporting calendar, ensuring recurring deliverables are tracked and delivered on time, proactively managing expectations, communicating timelines and potential dependencies clearly, and anticipating roadblocks to mobilize resources effectively.

• ​Serve as the delivery checkpoint for stakeholderfacing outputs, conducting rigorous and detailoriented QA and formatting reviews to ensure flawless stakeholderfacing outputs and reflecting an unwavering commitment to quality.​

• ​​Workflow & Systems Management​ :

  • ​​Lead daytoday delivery coordination, acting as the architect of efficient delivery by constantly refining intake triage, establishing robust documentation standards, and optimizing scheduling.

  • Expertly monitor, analyze, and resolve delivery risks, bottlenecks, or resource gaps, and proactively propose and implement effective mitigation strategies.

  • ​Maintain and improve documentation in Confluence, ensuring standards are upheld across the team, and transforming it into a living, accessible knowledge base reflecting consistent team adherence to best practices.

  • ​Promote sustainable delivery by identifying and implementing impactful process refinements and basic automation solutions, thereby championing efficiency across workflows.​

  • ​​Roadmap Development & Product Sensibility​ :

    • ​ ​Demonstrate strategic foresight by tracking recurring or emerging data needs, identifying patterns and requirements that should actively shape future dashboards, reports, and automation priorities.

    • ​Confidently recommend and champion plans for new dashboards or reporting structures, articulating their value, and overseeing their execution and successful implementation with support from the Director.

    • ​Critically assess legacy deliverables to identify those no longer valuable and successfully coordinate their retirement with stakeholders to ensure our data ecosystem remains lean and valuable.

    • ​Be adept at surfacing actionable insights from data usage and delivery challenges, thereby directly contributing to the strategic evolution of our data roadmap.​

    • ​​Stakeholder & CrossFunctional Engagement​:

      • ​​Act as the first point of contact for new datareport requests, serving as the trusted voice for data needs by skillfully translating ambiguous asks into clear, actionable tasks.

      • ​Collaborate with product, operations, IT, and vendor partners, leveraging exceptional communication and negotiation skills to ensure deliverables are tightly aligned with milestones and expectations across all partners.

      • ​Proactively and transparently communicate timelines, delivery status, and risks clearly to senior stakeholders, fostering confidence and collaboration.

      • ​Maintain continuous alignment with the Director on external and crossdepartmental data priorities, escalating significant intake decisions or proposed priority shifts for discussion and buyin through regular syncs and proactive alerts for highimpact items.​

      • ​​Execution Support (As Needed)​ :

        • ​​Run prewritten SQL queries and format outputs during highvolume cycles or when coverage is needed.

        • ​Provide shortterm backup coverage for essential deliverables during staff absences or highdemand times

        • What will you bring to the role?

          Required Qualifications:

          • Bachelor’s Degree​ or equivalent experience

          • ​57 years of related work experience​

          • 5+ years of progressive experience in data delivery, technical program management, analytics operations, or similar roles, demonstrating a strong track record of overseeing complex reporting schedules, delivery workflows, and team task coordination.

          • Proven operational excellence in data delivery, workflow, and systems management, including effective utilization of project tracking tools (e.g., Jira, Monday.com), and a demonstrated understanding of data pipeline and reporting workflows, encompassing the ability to estimate effort for querying, transformation, and rigorous QA processes to ensure accurate scheduling and resource planning.

          • Exceptional communication, organizational, and relationshipbuilding skills, adept at clearly articulating complex data concepts to nontechnical audiences, proactively managing expectations, and cultivating robust, humancentric partnerships across the organization. You understand that true collaboration requires active engagement beyond automated updates, driving deeper understanding to anticipate evolving needs and foster truly impactful data solutions.

          • Demonstrated ability to thrive in a dynamic, matrixed environment with competing priorities, exhibiting a proactive, problemsolving mindset, strong accountability, and an unyielding commitment to quality and continuous process optimization. You take full ownership of the data delivery lifecycle, from intake to stakeholder satisfaction.

          • Customercentric focus with a deep understanding of stakeholder needs, consistently driven to provide data solutions that genuinely empower them

          • Preferred Qualifications:

            • Background in higher education, healthcare, or similarly complex stakeholder ecosystems.

            • Understanding of data governance, privacy standards (e.g., FERPA), or regulatory frameworks.

            • Familiarity with SQL for occasional execution support (ability to read, run, and debug prewritten queries; writing from scratch is a bonus).

            • Remote Work Eligibility

              This position is eligible for remote work in the contiguous US

              Compensation Grade Range

              $124,950.00$147,000.00

              Multiple factors are taken into consideration to arrive at the final hourly rateannual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, as well as internal equity, market, and business considerations.

              If a bachelor’s degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.

              The Association of American Medical Colleges (AAMC) is an Equal OpportunityAffirmative​​ Action Employer. The AAMC is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.

              Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.

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