AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individuals race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a ServiceNow Principal Technical Consultant, you will utilize your ServiceNow expertise and experience to architect, design, develop and deploy solutions utilizing the ServiceNow platform. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Principal Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. There is an expectation of at least 25% travel.

Responsibilities
Lead project teams to deploy solutions on the ServiceNow platform
Lead complex programs of multiple resources
Lead the architecture and design of complex solutions
Lead the creation of written deliverables
Lead client demos and working sessions
Lead integration design sessions
Lead client workshops as process and technical expert
Escalation point for project team
Work to influence team members, broader internal team, and external customers, likely including senior management, to agree and accept new concepts, practices, and approaches
Obtain and maintain certifications with associated qualifications
Maintain expert level certifications
Identify and communicate opportunities
Participate in presales cycle as technical expert
Provide thought leadership to Ahead and our customers
Communicate with external customers, which may include top management, on matters that require explanation, interpretation, and or advising
Generate differentiated marketing thought leadership for marketing
Craft innovative and high impact solutions for complex client programs, relying on large teams to implement
Contribute to projectsprograms that may address future concepts, products, and technologies
Drive consensus with customer in solving complex solutions

Qualifications
Subject matter expert on the ServiceNow platform
Expert knowledge on at least two process areas within the ServiceNow platform
Expert level development skills on the ServiceNow platform
Recognized expertise in own area within the organization
Demonstrate deep expertise across multiple technologies
Able to articulate tradeoffs between architecture approaches
Strong skills integrating ServiceNow with third party tools
Strong presentation skills
Strong project and situational awareness
Strong communication skills
Strong attention to detail
Selfstarter
Able to travel of at least 25%

Expectations
A lead contributor to their team and the organization as a whole
Bring thought leadership to our organization and our customers
Contribute to projectsprograms that may address future concepts, products, and technologies.
Coordinate crosspractice and can contribute to crosspractice deliverables can help draft standards
Lead multiple resources when on a crosspractice project
Be an early adopter of new certifications
Utilized by presales for opportunity identification, scoping and positioning services and products including opportunities across practices and engages presales to begin new campaigns that cross practices
Primary contributor to complex workshops that span multiple practice areas inside of AHEAD
Be able to provide advanced data or situational analysis that requires the evaluation of intangibles
Drive scoping, planning, and methodology for critical projects
Work on impactful and unique issues
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with topnotch technologies in a multimilliondollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https:www.aheadbenefits.com for additional details.

The compensation range indicated in this posting reflects the OnTarget Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

ServiceNow Principal Technical Consultant

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