Return to Work Consultant

Compensation Grade:‏‏‎ ‎25

Job Description

Imagine 660,000 people – that’s roughly how many Oregonians are covered by SAIF worker’s compensation insurance. It takes a team of people to help employers and injured workers following an injury at work. This field position supports customers and workers in Oregon.

This recruitment will be used to fill four different positions across Oregon:

• Portland area: serving Clatsop, Columbia, Clackamas, Tillamook, and Washington counties.

• Medford area: serving Jackson, Douglas, Coos, Curry, Lake, Josephine, and Klamath counties.

• Bend area: serving Deschutes, Crook, Hood River, Gilliam, Grant, Harney, Jefferson, Malheur, Morrow, Sherman, Umatilla, Union, Wallowa, Wasco, Wheeler, and Baker counties.

• Eugene area: serving Lane and Douglas counties.

This is a field position, and travel for on-site visits and training with customers and partners is required. To be considered, the selected candidate must live within 60 miles of the region they are supporting.

Our return-to-work consultants assist employers in a broad range of industries, from manufacturing to health care to municipal government, to help injured workers get back on the job. Return-to-work consultants connect employers to resources that can help reduce claims costs and get people back to work sooner, while collaborating with medical providers and claims adjusters to find the best solutions to difficult problems.

We are looking for someone who can communicate effectively with all levels of an organization to build rapport and influence change. Our ideal candidate is creative, and enjoys working in a fast-paced environment helping employers overcome obstacles to get workers back on the path to success. The return-to-work position is an opportunity to make a difference in the lives of Oregon employers and workers.

If you are a relationship builder, proactive problem solver, collaborator, and an effective presenter, and you like to provide positive results for employers and injured workers, we invite you to apply today.

Responsibilities

• Provide education, collaboration, and coordination between policyholders, medical providers, and claims staff in their efforts to return injured workers to suitable work at the earliest possible time in their recovery. Identify or develop transitional positions. Strategize with policyholders to identify worksite modifications and to access rehabilitation resources.  Follow up with policyholders and provide additional support as needed to ensure return-to-work efforts are successful.

• Work directly with policyholders and injured workers to develop accurate job descriptions for benefit delivery.  Educates and explains the RTW Process to injured workers as needed.

• Inform, promote, and teach policyholders how and when to access Employer-at-Injury Program (EAIP) and Preferred Worker Program (PWP) funds to offset expenses incurred when bringing injured workers back on the job.  Assist policyholders in obtaining needed information when accessing EAIP benefits.

• Work with and train policyholders in developing, and implementing RTW programs, policies, and procedures, with the goal that they will establish fully functional, self-sufficient RTW programs for their workplace.  Present the benefits of establishing RTW programs to policyholders and educate them in workers’ compensation rules and regulations, RTW concepts and practices, and the utilization of RTW resources.  Coordinate with SAIF internal resources to strengthen the policyholder’s ability to practice and establish RTW programs.

• Act as a liaison with the medical community and other outside professionals to increase their understanding of RTW philosophies and program formats.

• Prepare and maintain RTW documents and pertinent supporting documentation in compliance with corporate policies and workers’ compensation laws and rules.

• Participate in continuing education and other professional development opportunities to maintain a current working knowledge of RTW practices and trends, SAIF policies, procedures and guidelines, and workers’ compensation laws and rules. 

• Conduct training for policyholders and agents on RTW policies and procedures as needed. 

• May participate in sales efforts and collaborate with internal business partners as required to ensure the retention and acquisition of business and achievement of corporate, division, and team goals.

• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms, expectations, and ways of communicating. Work effectively with others who have different perspectives, backgrounds, and/or work styles.

• This is a field position and requires driving a SAIF vehicle or personal vehicle on behalf of SAIF. The incumbent is required to possess and maintain a valid driver’s license in their state of residence along with an acceptable driving record according to SAIF’s policy. 

The following qualifications are recommended:

• Five or more years of Oregon workers’ compensation experience

• A bachelor’s degree in business, finance or related field

• Current certification as an Oregon Claims Examiner

• Other combinations of skills and experience may be considered.

Next step

To receive consideration, please submit your resume with a cover letter by the close of this recruitment. We want your submission to count, so be sure it’s complete.

This recruitment will close on Wednesday, August 20, 2025.

If a sufficient number of qualified applications are received this recruitment may close early.

Compensation & Benefits

SAIF provides a wide range of benefits to employees who work at least 20 hours per week, including health care, retirement savings plans, paid time off, and more. For additional information about SAIF's total rewards, visit our website at: Total rewards (saif.com)

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, seasonal, or temporary employment.

Veterans

We provide preference to qualifying and disabled veterans. For more information please visit saif.com/veterans.

About us

Since 1914, SAIF has been taking care of injured workers, helping people get back to work, and keeping rates low by focusing on workplace safety. Together with our partners, we strive to make Oregon the safest and healthiest place to work.

For questions related to this job, please reach out to us at jobs@saif.com.

SAIF is an Equal Opportunity Employer that values diversity in its workplace.