Senior Project Manager

Juniper Square is looking for an experienced clientfocused Senior Project Manager (PM) to manage new and current clients through onboarding and other project work. The PM will be responsible for planning and executing projects, collaborating with internal partners and building positive relationships with our clients. A successful PM can synthesize information quickly, articulate solutions clearly and effectively drive buyin with internal and external stakeholders to ensure clients receive the best possible experience. The PM should have business and solutions acumen and be an expert at translating and documenting broad goals and objectives into detailed project plans and processes to drive execution.

This is an exciting opportunity to join a strategic and highly visible team, partnering with both external and internal teams including Sales, Solutions Engineering, Fund Administration, Product Onboarding, Client Success, Technical Consulting and Csuite. An ideal candidate will be ambitious, organized and detailoriented. You will need excellent communication skills in order to maintain project momentum with both the client and internal teams. You are excited to be the face of Juniper Square to new clients, embrace opportunities to learn and are ready to “get creative” when faced with challenges.

What you’ll do

• Independently own successful project delivery for clients by effectively leading internal and external facing project teams and managing schedule, scope, quality, risk and project resources

• Establish and maintain client relationships with key project resources, critical stakeholders and project team members

• Own and facilitate project meetings to communicate project goals, status, ownership, track updates on open items and prepare meeting minutes for distribution

• Manage project risk by escalating as appropriate to peers, management, or leadership

• Manage multiple work streams concurrently

• Primary point of contact and escalation point for the client and Juniper Square throughout the project life cycle

• Clearly communicate project objectives and expectations across varying levels of the organization, and externally

• Empathetically and creatively work with clients to overcome project blockers and drive stakeholder buyin for continued forward progress

• Identify and track project milestones and health to ensure phasecritical path deadlines are met

• Become proficient in all aspects of Juniper Square’s project processes and product offerings in order to competently address client questions and concerns

• Ability to solve hard problems by taking a new perspective on existing solutions while utilizing analytical skills to determine the best solution

• Partner with Juniper Square stakeholders and clients to ensure a successful transition to production

• Continue to expand industry knowledge and project management skills to increase effectiveness and improve client experience

• Qualifications

  • 5+ years of experience in a clientfacing role, preferred project management

  • Enterprise customerfacing experience desired. Must have experience engaging with stakeholders at large, complex organizations

  • Experience working with customers in private markets (real estate, venture capital, private equity), finance, investmentsinvestment banking andor fund administration space is preferred

  • Demonstrated leadership ability (management not required)

  • Demonstrated competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals

  • Must be able to communicate with others in a concise, prescriptive, persuasive and professional manner

  • Must be flexible, well organized, and assertive in order to complete multiple tasks and meet the changing demands placed on hisher time

  • Must be capable of gathering information from various sources to assist in critical decision making using highly developed reasoning and good judgment

  • Demonstrated ability to work under pressure

  • Must be creative and work well as a member of a team to drive decision making

  • Performs under minimal supervision and can work independently

  • Motivated by change, demonstrates comfort with an evolving work environment, and can adapt quickly

  • Bachelors degree or equivalent years of professional experience

  • At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

    Compensation

    Compensation for this position includes a base salary, variable bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $110,000 $135,000. The Canada base salary range for this role is $88,000 $110,000 CAD. Actual base salaries will be based on candidatespecific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

    Benefits include:

    • Health, dental, and vision care for you and your family

    • Life insurance

    • Mental wellness coverage

    • Fertility and growing family support

    • Unlimited vacation in addition to company paid holidays

    • Paid family leave, medical leave, and bereavement leave policies

    • Retirement saving plans

    • Allowance to customize your work and technology setup at home

    • Annual professional development stipend

    • Your recruiter can provide additional details about compensation and benefits.

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