Danish Customer Support Agent – remote in Portugal

🌞 Braga is one of Portugal’s oldest cities with a young heart! 💖 Known for its historic beauty, cozy cafes, and vibrant student vibe, Braga is the perfect mix of tradition and innovation. Enjoy peaceful green spaces 🌳, rich culture 🎭, and a buzzing tech and business scene 🚀—all just a short drive from Porto!

Start your next chapter in this charming and dynamic city! ✨🌞

🚗 Customer Support Agent – Automotive Enthusiast Wanted! 💬📞📧

Do you love helping people and have a passion for great customer service? Join a dynamic team supporting users of a top global automotive brand. You’ll be the friendly voice (and chat!) behind a smooth, supportive customer experience.

💡 What You’ll Be Doing

• 💬 Chatting, 📧 emailing, and 📞 calling customers to assist with their questions
• 🛠️ Updating internal CRM tools with important info
• 🤝 Building trust and strong relationships with every interaction
• 💖 Supporting customer satisfaction, loyalty, and retention
• 🚀 Meeting performance goals in quality, efficiency, and service delivery
• 🔍 Sharing feedback and ideas to help improve processes

• 🌟 What Makes You a Great Fit

  • 🌐Proficiency in German
  • 🗣️ English level B2
  • ✅ You’re a strong communicator and great with people
  • 💼 You’ve worked in customer service before (multichannel = a big plus!)
  • 💪 You’re organized, proactive, and love to solve problems
  • 🤗 You handle every customer with empathy and professionalism
  • 👥 You’re a team player who collaborates with ease

  • What We Offer

    • 📚 Full training to help you succeed.
    • 🏡 Relocation support (if applicable).
    • 🌍 We promote intercompany mobility to work at any of our sites around the world.
    • 🏥 Private health insurance, free after six months
    • 💶 Competitive wages (14 monthly payments per year)
    • 🎉 Be part of a project with real impact

    • Location

      Braga, Portugal