IFS ERP Support Analyst (BackOffice Role)

This is a remote position.

Job Title: IFS ERP Support Analyst (BackOffice Role)

Location: Remote

Experience Level: 4–6 years

Contract Duration: 3 Months

Monthly Budget: 45K

Shift Timing: 2:00 PM – 11:00 PM IST (Should be open to rotational shifts if required)

Position Overview

We are seeking a skilled and reliable IFS ERP Support Analyst for a shortterm contract engagement. This is a backoffice role focused on backend configuration, issue resolution, and support enhancements within IFS Applications. The ideal candidate will have handson experience across IFS ERP modules, particularly in Supply Chain, Manufacturing, and Finance.

Key Responsibilities

• Deliver backend functional and technical support for IFS ERP (primarily Supply Chain, Manufacturing, and Finance modules).
  

• Investigate and resolve tickets involving system errors, data discrepancies, and business process issues.
  

• Execute system configuration changes based on requirements received from onshore leads.
  

• Perform ongoing monitoring, data corrections, and support patch deployments.
  

• Maintain accurate system documentation, configuration logs, and test scripts.
  

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  Required Skills
  

  • 3–6 years of handson experience with IFS ERP (preferably Apps 9 or 10).
    

  • Strong proficiency in navigating and configuring core IFS modules.
    

  • Analytical mindset with the ability to troubleshoot independently and resolve issues.
    

  • Strong written communication skills for documentation and collaboration.
    

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    Nice to Have
    

    • Exposure to IFS Cloud or experience with upgrade projects.
      

    • Basic knowledge of PLSQL and IFS technical architecture.
      

    • Familiarity with ITSM tools such as ServiceNow or Jira.
      

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      Salary:
      6 LPA