Platform Operations Engineer

About BigHand

BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decisionmaking and harness their competitive edge.

We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.

In Lebanon, we partner with Digitus Consultants who enable us secure top talent across Lebanon. Joining the BigHand team via Digitus will mean joining a valuesdriven business, we have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.

About the role

BigHand is on a journey of Cloud Nativity. This is a company level strategy to modernise the applications and infrastructure to better deliver highly available, scalable, and secure SaaS products to be available where, when and on whatever device the customer desires. BigHand is focused on delivery of Cloud SaaS Platforms and is now taking the next step to mature its Cloud Platform Engineering and Operations practices. This strategy is driven by the need for fast delivery of new features through secure and costeffective use of Azure Cloud services.

As a Platform Operations Engineer, you will be working with a team of great engineers, delivery managers and architects on several topics i.e., Cloud Platform Design, Automated Deployment, Infrastructure Provisioning, Security Testing and many more.

You will work on different Platform Engineering, Platform Operations and Platform Security projects and collaborate with Product, Architecture and Software Engineering teams to deliver secure products and cloud platforms and support companywide OKRs and initiatives.

You will contribute to BigHand Platform operations and security research and bring new knowledge inside the company.

You also will assist with the continuous improvement of the operational processes critical to the success of our Cloud Platform and Operations teams.

What you’ll do


• Work with a team of skilled Platform Operations engineers
• Work on everything from transitioning onprem services into Azure cloud (PaaS and IaaS services), including rearchitecting platform to orchestrated containerbased service architecture (Azure Kubernetes and Docker).
• Add, improve, extend, and secure modules in our Terraform & PowerShell module library.
• Optimise cloud costs through efficient capacity planning and scaling of services
• Work closely with Product, Engineering, Architecture and Customer Operations teams, and the wider organisation stakeholders in delivery of all SaaS platforms and other IT system changes.
• Work closely with Cloud Platform and Operations leadership to plan, design and track all Cloud Platform and Operations initiatives and deliverables ensuring they remain on schedule.

• What we’re looking for
  
  Candidates must have experience with all of the following technology
  

  • Azure Cloud Platform.
  • Kubernetes (AKS, Azure)
    
  • Terraform
  • PowerShell
  • Windows Server
  • Azure DevOps YAML

  • What we offer (via Digitus)

    • 15 days holiday per year + 3 extra BigHand days off between Christmas & New Year every year
    • Various wellbeing benefits including medical insurance, wellbeing leave, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG)
    • Companywide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health
    • Opportunities to give back with company volunteer events and individual volunteer days
    • Family benefits including enhanced maternity leave, paternity leave and marriage leave
    • Career growth opportunities and study leave options
    • Remoteworking arrangement
    • Growing business with a global presence, growing Lebanon team and a brand new Beirut office (for those who would prefer hybridworking)!

    • Our DEI Commitment

      We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.