We are seeking a Maternity Nurse Care Manager to join our Care and Case Management team. This role is ideal for a compassionate, patientcentered nurse who is passionate about supporting individuals through the full spectrum of their maternity journey—from preconception to postpartum—with evidencebased, holistic care.

As a telephonic Maternity Nurse Care Manager, you will guide members through both routine and highrisk pregnancy experiences, working closely with a multidisciplinary team of providers, care coordinators, and support staff to deliver integrated remote care. You’ll spend your day connecting directly with members, listening to their concerns, answering questions, and serving as a trusted advocate.

This role requires strong clinical expertise in maternity care, as well as the ability to develop personalized care plans that support members through fertility planning, prenatal care, delivery preparation, and postpartum recovery. Youll also help members navigate their health benefits and connect them to appropriate resources, with a focus on delivering highquality, coordinated care that leads to better health outcomes for parents and their growing families.

Schedule:
MF 9a6p PST

Responsibilities
Deliver coordinated, patientcentered virtual Care Management by telephone or messaging that improves members health outcomes.
Create impactful care plans together with members and our diverse care team, and help members achieve their desired goals.
Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
Partner with the members local providers to ensure coordinated care.
Provide compassionate, longitudinal followup care, building supportive relationships.

Qualifications and Requirements:
Bachelor of Science in Nursing (BSN).
Must reside in a compact NLC state.
Active Compact RN license in good standing with the nursing board of their state.
Active California Nursing License required
Willingness to become licensed in multiple states.
Must have current CCM Certification or eligibility to sit exam within 6 months of hire
5 years of experience in nursing
2+ years experience working in care, case and disease management
2+ years experience working in labor and delivery
2+ years experience working in infertility
Be comfortable discussing different medical conditions
Spanish speaking desirable
Experience with technology and an understanding of digital tools and EMR platforms
Strong empathy and commitment to patientcentered care.
Meet volume goals while maintaining quality standards.
Flexibility and comfort in an evolving environment.
Strictly follow security and HIPAA regulations to protect our patients medical information.
Be pleasant, responsive, and willing to work with and learn from our team.
Strong competence and ability to use multiple computermedical record systems.
Collaborate well across diverse teams with clinical and nonclinical members to deliver a seamless, topquality care experience to patients.
Understand cultural and socioeconomic issues affecting members and to coordinate all available resources to serve members.
Translate medical information into clear, accessible, and patientfriendly language
Strict adherence to security and HIPAA regulations.

PhysicalCognitive Requirements:
Prompt and regular attendance at assigned work location.
Capability to remain seated in a stationary position for prolonged periods.
Eyehand coordination and manual dexterity to operate keyboard, computer and other officerelated equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer laptop) may be required.
Capability to work with leadership, employees, and members in an appropriate manner.
The United States new hire base salary target range for this fulltime position is:
$73,700 $103,180 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Healths commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for you will depend on several jobrelated factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zones unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

Benefits & Perks:In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:Remotefirst culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)Paid Time Off (PTO) and Discretionary Time Off (DTO)12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacyadoption, and paid leave for failed treatments, adoption or pregnancies.
WorkFromHome reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health:
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. Were on a mission to raise the standard of healthcare for everyone. We break down barriers to provide highquality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and inperson care for everyday and urgent care, primary care, behavioral health, and specialty care. Its all included. Learn more at includedhealth.com .

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide highquality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and inperson care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com .
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

InfertilityMaternity Nurse Care Manager

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