GTM Enablement Manager

Work set-up: 
Full Remote
Contract: 
Full time
Work from: 
Anywhere

Offer summary

Qualifications:

Minimum of 4 years of experience in GTM enablement or training, with a focus on pre- and post-sales processes., Strong background in designing and delivering impactful enablement programs based on adult learning principles., Experience working in the healthcare or benefits industry is required., Excellent communication, facilitation, and project management skills, with the ability to collaborate across teams..

Key responsibilities:

  • Develop and deliver comprehensive enablement programs for GTM teams, including onboarding and role-specific training.
  • Build and maintain strong relationships with leadership and cross-functional teams to align enablement priorities.
  • Create and manage high-quality enablement content and maintain knowledge repositories.
  • Measure the effectiveness of enablement initiatives and provide data-driven recommendations for continuous improvement.

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Included Health Large http://www.includedhealth.com
1001 - 5000 Employees
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Job description

The GoToMarket Enablement Manager will be a critical partner to both the Growth Organization (Ex.: Business Development Representatives, Sales, Consultant Relations) and Client Organization (Ex.: Client Onboarding and Client Success). This role will develop and deliver comprehensive enablement programs that equip marketfacing teams with the knowledge, skills, and tools needed to drive consistent performance, revenue growth, client retention, and expansion.

This role will have endtoend responsibility for enabling GTM teams across a broad range of topics, including deep product knowledge, rolespecific skills, and operational and process updates by designing and delivering onboarding and ongoing rolespecific curriculum, incorporating external professional development programs, streamlining knowledge management practices, and driving applied learning and certification initiatives. This also includes enabling teams on critical GTM technologies such as Salesforce, HubSpot, and other sales and marketing tools.

This is a dynamic role for an agile individual who can adapt to rapidly changing work environments, including the integration of AI in project management, content development, and facilitation. The ideal candidate has a deep understanding of the sales process, client lifecycle, methodologies, and tools, and a proven track record of creating effective GTM enablement programs that deliver results. They understand the dynamic nature of service delivery and the need for realtime information sharing that instills confidence internally and with clients. They thrive in ambiguity and can operate effectively in a matrixed environment with excellent communication and presentation skills. The role reports to the Director, GTM Enablement.

Key Responsibilities:
  • Stakeholder Partnership: Cultivate and maintain strong relationships with leadership and team members across both Growth and Client Organizations to understand their needs and strategically align enablement priorities. Serve as a trusted partner on GTM enablement best practices, ensuring effective execution and accountability throughout the enablement cycle.
  • CrossFunctional Alignment & Collaboration: Collaborate with Business Operations, Marketing, Product, and other relevant teams and crossfunctional service delivery partners to align enablement priorities, objectives, and establish shared execution plans. Partner with subjectmatter experts to develop and deliver impactful enablement content that turns strategy into highperforming execution of the strategy within both the Growth and Client Organizations.
  • Develop & Deliver Enablement Programs: Design and execute comprehensive enablement programs, including onboarding, rolespecific training, and applied learning to reinforce knowledge retention and skills application translating enablement into action and business outcomes.
  • Content Creation & Knowledge Management: Cocreate and manage highquality GTM enablement content, such as playbooks and best practices documentation. Partner with the GTM Enablement Coordinator to maintain a knowledge repository and learning management system for easy access to resources, tools and training.
  • Measurement & Impact: Partner with Business Operations to understand areas for improvement within the Growth and Client Organizations and provide datadriven enablement recommendations. Track and measure the effectiveness of enablement programs using key metrics to inform continuous improvement. Regularly report insights to Growth and Client Organization leadership and the GTM Enablement team.
  • Project Management & Execution: Drive enablement initiatives from conception to completion, demonstrating strong project management skills to navigate the organization, build consensus, and ensure successful delivery.

  • Key Qualifications:
  • Experience: 4+ years of experience in GTM Enablement or Training, focused on both pre and postsales teams and processes. A minimum of 45 years of direct training experience combined with 710 years of commercial experience is highly preferred.
  • Healthcarebenefits industry experience is required.
  • Enablement Program Expertise: Proven ability to design and deliver impactful enablement programs that drive measurable results, grounded in adult learning principles.
  • Collaborative Skills: Demonstrated success in working effectively with crossfunctional teams to align priorities and execute enablement plans and ongoing knowledge management. Proven ability to build strong relationships and foster harmony and consensus across teams.
  • DataDriven Recommendations: Ability to use data to inform enablement priorities, measure impact, and recommend improvements. Demonstrated strong analytical skills, with the ability to interpret data and translate insights into actionable enablement strategies.
  • Communication & Facilitation: Excellent communication, presentation, and facilitation skills, with the ability to convey complex information clearly and concisely.
  • Program Management: Strong program management and organizational skills to manage multiple enablement initiatives in a fastpaced environment. PMP certification or equivalent project management experience is a plus.
  • The United States new hire base salary target ranges for this fulltime position are:
    Zone A: $98,770 $128,400 + equity + benefits
    Zone B: $108,647 $141,240 + equity + benefits
    Zone C: $118,524 $154,080 + equity + benefits
    Zone D: $128,401 $166,920 + equity + benefits

    This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Healths commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

    Starting base salary for you will depend on several jobrelated factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zones unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

    Benefits & Perks:
    In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
    Remotefirst culture
    401(k) savings plan through Fidelity
    Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
    Paid Time Off (PTO) and Discretionary Time Off (“DTO)
    12 weeks of 100% Paid Parental leave
    Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacyadoption, and paid leave for failed treatments, adoption or pregnancies.
    WorkFromHome reimbursement to support team collaboration home office work

    Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

    About Included Health

    Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide highquality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and inperson care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

    Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
    •

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    HubSpot CRMSalesforceProject ManagementAnalyticsContent Creation

    Other Skills

    • Training And Development
    • Communication
    • Relationship Building
    • Collaboration
    • Analytical Skills
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