Security Service Technician

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

High School Diploma or equivalent., 4-5 years of experience with security system installation and repair., Experience with Card Access, CCTV, and IP cameras., Electrical or electronic background with relevant certifications..

Key responsibilities:

  • Troubleshoot and repair security systems including alarms and CCTV.
  • Advise customers and communicate system status to the care center.
  • Coordinate inspections and installations with authorities.
  • Provide solutions and recommendations to ensure building security and efficiency.

Johnson Controls  logo
Johnson Controls Large http://www.johnsoncontrols.com
10001 Employees
See all jobs

Job description

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.

What we offer:

  • Competitive Starting Pay
  • Paid Training
      • Global Advancement Opportunities
      • Company Vehicle (as applicable)
      • Referral Bonuses
      • Comprehensive Benefits
      • MedicalDentalVision insurance
          • Health Savings Account (HAS)
          • Life Insurance
          • 401(k) savings plan with company match
          • ShortTerm and LongTerm Disability
          • Employee Assistance Program
              • Wellness Program
              • And More!
                • What you will do

                  A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

                  How you will do it

                  As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections andor installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial securityFire AlarmCCTVCard Access systems. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
                  Provide quotes to support recommendations and solutions.

                  What we look for

                  Required

                  • High School Diploma or equivalent.

                  • Minimum 45 years’ experience installing and inspectingrepairing Tyco Integrated Security or comparable product line.

                  • Experience with Card AccessCCTVIP cameras

                  • HIRSCH Certificate

                  • Excellent communication skills.

                  • ElectricalElectronic background.

                  • Valid drivers license.


                    • Preferred

                      • Fire alarm experience preferred.

                      • Some college preferred.

                      • NICET II or greater preferred.

                      • Maine Low Voltage License

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Customer Service
  • Teamwork
  • Problem Solving

Technical Support Specialist Related jobs