ASEAN Business Account Manager

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

As ASEAN Sales Account Manager, you will be responsible to grow Harman’s automotive business to meet customer specific booking targets and lead various regional tasks to secure the customer account management in the region. You will engage with the customer(s) in an early stage to create business opportunities and drive our global team to these opportunities with healthy commercials to award, as well as need to secure customer account management to ramp up for a serial production

What You Will Do

• Build or maintain a customer relation and fully understand customer expectations (cost, requirements, timing, strategy) and define internal targets to meet
• Identify key stakeholders and decision makers to build up a relationship in order to develop new business pipeline and make a strategic approach to win new business
• Customer engagement up to management level, and leading business in ASEAN region
• To support CAM ROJ in Japan by managing various regional tasks to support local customer account
• Initiate long term sales plan, target and strategy to execute the pursuit activity for new business opportunities in alignment with the customer account strategy.
• Actively seek to identify a new opportunity to trigger new pursuits by driving early engagement activities including “war gaming” and 10 standards before RFIRFQ
• Own RFIRFQ response for new business opportunities and be responsible to lead a global team for the quote activity as well as for commercial sourcing negotiations with the customer
• All account sales tasks in the region as account management
• By mutual communication with customer, to understand customer needs or pain point to propose Harman unique selling proposition and convince our value
• Strongly drive our internal global team to build and execute the customerfit strategy

• What You Need

  • Bachelor’s Degree Or equivalent
  • 10+ years in Automotive industry with related various sales experience preferred
  • Various experience in account management, business pursuit, project execution, SOP and serial maintenance for JOEM project
  • Experience of handling customer EDI’s and all the document or process work
  • Proactive, independent, selfstarter and willing to challenge
  • Good automotive engineering knowledge or understanding, specially InCabin solution
  • Thorough understanding of P&L statements, business cases and quotes contracts
  • Strong initiative and team management experience
  • Strong negotiation, presentation and communication skill, with strategic thinking
  • Build up and maintain a solid customer relationship in management level
  • Frequent travel (DomesticInternational)
  • English communication skill

  • What is Nice to Have

    • 5+ years in JOEM account management experience, and master JOEM business norm
    • Solid account management experience with multiple JOEMs for a large projects
    • Experience in major Teir 1 supplier preferred
    • Experience in International team management
    • Basic understanding of InCabin product (IVI, DCM, ARHUD) as well as SW business

    • What Makes You Eligible

      • Be willing to travel up to 25%+, domestic and international travel
      • Be willing to work in an [office, manufacturing facility, clientsite} OR This role is eligible to work remotely fulltime with occasional trips to customer locations in APAC (this could be on 24hour notice)
      • • Successfully complete a background investigation and drug screen as a condition of employment

        • What We Offer

          • Flexible work environment, allowing for fulltime remote work globally for positions that can be performed outside a HARMAN or customer location
          • Access to employee discounts on worldclass Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
          • Extensive training opportunities through our own HARMAN University
          • Competitive wellness benefits
          • Tuition Reimbursement
          • Access to HARMAN Campus Fitness Center and Cafeteria

          • An inclusive and diverse work environment that fosters and encourages professional and personal development

            HARMAN is proud to be an Equal Opportunity Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.