Offer summary

Qualifications:

Technical background in system engineering or IT operations., Experience in observability projects and monitoring tools., Management experience in infrastructure projects such as disaster recovery and security hardening., Strong analytical skills for troubleshooting and root cause analysis..

Key responsibilities:

Lead planning, execution, and delivery of monitoring improvement projects.

Collect critical application processes to enhance monitoring for key applications.

Detect and escalate application issues promptly.

Coordinate with teams to implement monitoring and troubleshooting activities.

Sky Systems, Inc. (DBA SkySys) is a technology consulting firm based out of Research Triangle Park, North Carolina, United States. SkySys specializes in Recruitment & Staffing, 24/7 On-Site & Remote Services, Managed Services Provider (MSP), Cisco Select Certified Partner and Dell Technology Partner, Contact Center Solutions (Cisco, Avaya, Genesys), Web Solutions, and other services. SkySys currently works with clients across the United States and Canada. Our list of clients include top Fortune 500 companies in various industries – Financial Services, Banking, Pharmaceutical, IT Service Providers, Healthcare, Oil & Gas, Government, Consulting and Outsourcing, Telecommunications, Insurance, Aerospace, Semiconductors, and many more.

Job description

Role: Infrastructure Observability Engineer
Position Type: FullTime Contract (40hrsweek)
Contract Duration: Long Term
Work Hours: US Time
Work Schedule: 8 hoursday (MonFri)
Location: 100% remote (Candidates can work from anywhere in Mexico)
We are looking for a Infrastructure SME to lead the planning, execution, and delivery projects related to monitoring improvements, specially for critical applications (Murex, Darwin, Risk applications). The skills would be:

Must Skills:

Previous experience on Observability projects and tools.

Infrastructure projects management experience (DR, obsolescence, hardening, Security, monitoring, Vulnerabilitypatchinghardening)

Technical background is required (system engineer, IT operations, …)

Main Skills:

Ability to collect critical process from the applications to improve the monitoring for the critical applications.

Strong ability detecting and escalating applications issues.

Ability to investigating applications, server and service log to find root causes.

Define a plan with all the activities need to be addressed.

Coordinate the execution with the teams involved.