Offer summary

Qualifications:

Full fluency in both English and Ixil., At least 2 years of professional interpreting experience preferred., Proficiency with web-based platforms, email, and Microsoft Word., Access to a quiet, secure space and landline phone for interpreting..

Key responsibilities:

Provide telephonic remote interpreting services.

Answer inbound calls promptly and professionally.

Maintain confidentiality and adhere to professional conduct standards.

Complete training and participate in quality assurance activities.

Job description

Overview:

As a telephonic interpreter for Ixil in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

· Provide effective telephonic remote interpreting

· Answer inbound calls in a timely manner

· Provide superior customer service

· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

· Complete training(s) and participate in ongoing Quality Assurance monitoring

QualificationsExperience
· Full fluency in both English and Ixil
· US or International Based
· Technology proficient (webbased platforms, email, Microsoft Word)
· Landline phone access for sound quality
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certificationstrainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, CrossCultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience