Offer summary

Qualifications:

Minimum of 5 years of experience in service management and application operations., Proficiency in interacting with software development, DevOps, and Agile/Scrum methodologies., Knowledge of middleware components, especially related to integration and messaging., Fluent in Dutch and English, with strong communication skills..

Key responsibilities:

Organize daily operations within the domain, including deployment and middleware teams.

Deliver high-quality components and maintain documentation.

Act as the main contact point for technical teams.

Manage team activities and oversee middleware lifecycle management, including updates and upgrades.

Job Location: Belgium
Job Type: Contract
Job Category: Other Positions

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Are you a Service Manager with 5+ years of experience? We are looking for a Service Manager for a contract opportunity in Belgium. Remote work is possible during Covid.
Requirements:
5+ years of experience in service management and application operations
Experience interacting with software development, devOps, agilescrum
Knowledge of middleware components, especially integrationmessaging related
Experience with intake & followup of new technologies within operations and converting them into a working model
Languages: Dutch and English mandatory
Job description:
Organising daytoday operations within domain (deployment team, middleware team)
Delivery of highquality components and documentation
Be the point of contact for technical teams
Team management
Secure shapebuildrun flow within RUN (collect estimates)
Middleware lifecycle management (updates, upgrades)
Handling and following up on escalations
Followup & coordination internal projects changes
Support with onboarding to P2 operations (runbook, troubleshooting guide, documentation) including specific processes and monitoring

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