Client Trainer
Offer summary
Qualifications:
Minimum of 3 years of B2B experience in consumer-packaged goods, retail, software, or technical training., Experience integrating AI tools and technologies into training programs., Strong ability to synthesize data into insights and translate complex concepts into understandable formats., Excellent presentation, communication, and interpersonal skills..Key responsibilities:
- Deliver live virtual and in-person training courses to clients and internal teams.
- Partner with stakeholders to develop and deploy data use case and case study programs.
- Develop training tools that support data-driven decision making and maximize solution impact.
- Stay informed of industry trends and contribute to cross-functional activities like user acceptance testing.
Job description
Client Trainer (CPGRetail)
Let’s be unstoppable together!
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.
- Train and demonstrate expert knowledge of pointofsale, consumer, and retailerspecific data in conjunction with accessing data in cuttingedge technology systems.
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- Deliver training courses that employ adult learning principles and a variety of effective training techniques via a live virtual setting, with some inperson exceptions.
- Collaborate in the development of business case study trainings that focus on the practical application of the story behind the data and how clients should use it.
- Stay informed of industryvertical trends on how best to generate insights and actionable recommendations.
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- Develop a clear understanding of Circana products and solutions and convey their benefit to client stakeholders and system users through use case development and training sessions.
- Think strategically to generate new ideas, activities, and case studies that enhance our learning programs.
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- Participate in crossfunctional activities such as UAT to provide feedback to product management for the next generation of technology product release.
- Coordinate training as part of a global team focused on bringing training and new products to your region
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- Drive high customer satisfaction and serve as a client advocate for new Circana technology.
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- 3+ years of businesstobusiness experience with consumerpackaged goods, retail, software, or technical training experience.
- Experience in integrating AI tools and technologies into training programs to enhance learning outcomes, streamline content delivery, and support personalized learning experiences.
- Strong ability to synthesize data into insights.
- Proven abilityexperience translating complex, technical concepts into an easytounderstand and digestible format.
- Working knowledge of software applications and products designed for consumerpackaged goods and retail industries is valued.
- Previous training experience using virtual delivery is preferred.
- Strong organization and project management skills.
- Flexible in adapting to change or redirection.
- Independent, eager to learn, innovative, outsidethebox thinker, and actionoriented.
- Strong presentation skills. Excellent written, oral & interpersonal skills.
- Ability to develop and maintain strong collaborative relationships with teammates and stakeholders.
- Flexibility to cover trainings and meetings across global time zones as needed.
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- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
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Location
This position can be located in the following area(s): United States, Remote (EST or CST preferred)
The range below reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenuebased metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $90,000 $115,000.
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits, including paid time off, medicaldentalvision insurance and 401(k) to eligible employees.
An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.
The anticipated application deadline for this position is 81625.
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their daytoday role:
Requirements
Required profile
Experience
Other Skills
- Training And Development
- Collaboration
- Innovation
- Physical Flexibility
- Communication
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