Associate Account Manager, Employee Benefits Remote (PST, MST, or CST)

Employee Benefits is the core of our business and at our heart we are a peoplefocused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and shortterm disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technologybased tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity:

The Associate Account Manager (AAM) supports the Account ManagerBenefits Consultants with the daytoday management of their assigned book of business and works closely and collaboratively with the internal service team to ensure service deliverables meet and exceed client expectations. The AAM serves as the clients secondary point of contact for any benefit related service needs and are also responsible with supporting client compliance requirements, accuracy of client benefit contracts and accuracy of client deliverables.

Essential Duties and Responsibilities (include but are not limited to):

• Serves in an advisory capacity for clients on day to day issues
• Form 5500 process management
• Plan summary, SBC and contract review management
• Maintain accuracy of agency management system (D365)
• Conduct post open enrollment audits
• Participate in client presentations and strategic planning process
• Communicate client’s renewal benefit package to client’s COBRA TPA and FSA vendor
• Employee Engagement and Education support, including wellness event coordination
• Participate in new client onboarding experience
• Demonstrate creativity in problem solving and the ability to understand broader workflow
• Begin building client and market relationships
• Create client deliverables, including but not limited to, employee communications materials; i.e. benefits guides, open enrollment PowerPoints and Brainshark presentations
• Other duties as requested or assigned

• Qualifications, Skills and Requirements:

  • Must be selfmotivated and disciplined
  • Possess excellent written and verbal communication skills
  • Possess strong organizational skills
  • Detailed oriented approach to work
  • Demonstrate leadership capabilities
  • Ability to prioritize competing deadlines and multitask effectively
  • Ability to work productively with tight deadlines
  • Ability to handle high volume periods with accuracy, resiliency, and thoughtfulness

  • Education, Training and Experience:

    • 2+ years’ experience in broker agency or benefit administration firm, required
    • Current Life and Health license, required
    • Thorough knowledge of health and ancillary products; required
    • Working knowledge of all Microsoft Office products; required
    • Familiarity and practical knowledge of quoting process and tools; preferred
    • Bachelor’s Degree, preferred
    • Experience with benefit administration systems, preferred

    • Other:

      • HealthLife License required

      • The typical base pay range for this role nationwide is $60,000 to $76,500 per year.

        
        Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, andor annual bonus based on your individual performance andor the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for nonexempt employees, and robust learning and development programs. You will receive reimbursement of jobrelated expenses per the company policy and may receive employee perks and discounts.

        
        To learn more, visit: www.onedigital.comcareers

        OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

        OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

        Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

        City and County of San Francsico

        City of Los Angeles

        County of Los Angeles

        Employment decisions shall comply with all other applicable federal, state and citycounty laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

        In short, we believe in hiring the most qualified applicant for the position, regardless of background.

        If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

        OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

        Thank you for your interest in joining the OneDigital team!