Leads the implementation of program and contractual requirements, collaborating with other departments, customer representatives and account management representatives as needed. Develops appropriately detailed project plans to support implementations and enhancements. Ensures product is implemented to specification. Oversees continuous daily monitoring of customer requests. Proactively engages in communication and follow-up of activities and assignments to program leaders. (25%)
Manages day-to-day operational tasks. Provides status reporting to program leaders on a regular basis. Apprises management of issues requiring resolution to maintain progress on a timely basis. Minimizes exposure and risk on projects, appropriately raising awareness of at-risk items. (10%)
Provides consultation and support to the operations team by guiding staff, troubleshooting as needed and managing the efficient documentation of intervention activities. Serves as operations liaison with IT, CMCs, other Magellan departments, and customers. Regularly monitors performance. (20%)
Reviews and monitors program operations data and reports; responds appropriately to improve operational efficiency and effectiveness based on information available. Understands how to professionally communicate difficult/sensitive information. Facilitates key meetings both externally and internally including scheduling and documentation. (30%)
Other Job Requirements
Responsibilities
10+ years of project management or very closely related job experience in a medium to large-scale corporation.General Job Information
Title
Principal Program and Project ManagerGrade
29Work Experience - Required
Behavioral Health, Healthcare, Project/Program ManagementWork Experience - Preferred
Education - Required
A Combination of Education and Work Experience May Be Considered., Bachelor'sEducation - Preferred
Master'sLicense and Certifications - Required
License and Certifications - Preferred
LSSGB - Lean Six Sigma Green Belt Certification - Enterprise, PMP - Project Management Professional - EnterpriseSalary Range
Salary Minimum:
$93,955Salary Maximum:
$159,725This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
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Advanced Systems Group, LLC