Senior Financial Analyst, CS Insights

Support monthly reporting and presentations on customer renewals and retention by updating data sets and highlighting key insights for leadership

• Generate weekly CS sales opportunity pipeline statistics

• • Support annual budget creation and conduct variance analysis throughout the year

  • • Maintain CS Finance portal content, ensuring dashboards and leadership presentations are wellorganized and easily accessible

    • • Develop and optimize Tableau dashboards to improve reporting efficiency

      • • Identify new areas of focus and develop analyses to better understand customer behavior and drive the strategy of the CS organization

        • Key Qualifications:

          • BSBA or equivalent in Finance, Economics, Accounting, Data Science, or related field preferred

          • • 3+ years of experience in finance, consulting, or accounting environment

            • • Familiarity with revenue and key SaaS KPIs (Renewals, Retention, Pipeline, ARR, etc.)

              • • Naturally empathetic, trustworthy, collaborative, and curious

                • • Thrives in fastpaced, complex environments; able to manage multiple priorities independently with strong attention to detail and a resultsdriven mindset.

                  • • Analytical and resourceful communicator who can translate complex financial data into clear, actionable business insights.

                    • • Comfortable working with large and occasionally unstructured or incomplete data sets

                      • • Demonstrated experience developing financial models and analyzing data sets in Excel

                        • • Proficiency with SQL, Tableau, Snowflake, or similar data query and visualization tools preferred

                          • • Experience using AIpowered tools for analysis, reporting, or productivity preferred

                            • #LIDNP

                              Compensation:

                              This role has a marketcompetitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performancebased bonus opportunities.

                              $75,600.00 $140,400.00

                              Benefits:

                              • Medical, Dental, and Vision Insurance.

                              • Telehealth coverage

                              • Flexible work schedules and work from home opportunities

                              • Development and career growth opportunities

                              • Open Time Off in addition to 10 paid holidays

                              • 401(k) matching program

                              • Adoption Assistance

                              • Fertility treatments

                              • More details about our company benefits can be found at the following link: https:mygenesysbenefits.com

                                If a Genesys employee referred you, please use the link they sent you to apply.

                                About Genesys:

                                Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AIpowered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

                                Reasonable Accommodations:

                                If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

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                                Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

                                Please note that recruiters will never ask for sensitive personal or financial information during the application phase.