Data Protection Officer (Contractor)

ABOUT US:

• 💡We exist to EMPOWER companies growth by making data protection SIMPLE, EASY, & INTERESTING by combining TECHNOLOGY with EXPERTS.
• We’re building the COMPLETE DPO SOLUTION with handinhand access to an EXPERT, backed up by EASYTOUSE SOFTWARE. 🧑‍💻
• Over 60 top companies trust our DATA PROTECTIONASASERVICE, and we’re fast becoming the goto name for startups and scaleups.🚀
• You will join a FASTGROWING TECH SCALEUP, working with leaders from some of the hottest and fastestgrowing companies, giving you a network and many exciting opportunities to supercharge your career. 💫
• Were a FLEXIBLE AND REMOTEFIRST COMPANY with a team of 16, and 7figure revenues, that recently won Tempos Top 100 Startup Award (2 years in a row) and Flexas Industry Awards for Flexible SaaS and Software (2023) 🌟

• ABOUT YOU:

  You are an ambitious, selfdriven individual, continually pushing boundaries and questioning norms, committed to revolutionising data protection practices and empowering companies to navigate compliance simply and effortlessly while fostering their growth.

  While you are looking to relish the flexibility of managing your own time and various customers in a fastpaced scaleup and SMBs environment, you are also looking to work as part of a stellar team of privacy professionals where mutual support and collaboration drive success.

  You thrive in a technologydriven environment and are ready to move beyond outdated approaches to data privacy, which often involve rigid rules, traditional methods, and reliance on spreadsheets in the digital age. Your openmindedness and ability to adapt make you stand out.

  You’re ready to join a business in a powerful phase of growth – our product is at its peak, our momentum is real, and our ambition is high. Be part of a thriving, ambitious team driving the next chapter of success.
  
  ABOUT THE ROLE:
  

  • Act as the primary Data Protection Expert for a set of Trust Keith customers, independently delivering consistently outstanding service.
  • Manage the implementation and delivery of a comprehensive privacy programme through the Trust Keith platform, ensuring progress aligns with agreed customer expectations.
  • Lead customerfacing calls, including Risk Committee meetings and monthly workshops, leveraging the Trust Keith platform to identify and communicate priority risks, and resolve data privacy challenges.
  • Manage customers’ data protection support queries in line with data compliance requirements and our SLAs.
  • Develop an indepth understanding of your customers risks and priorities by conducting data protection audits (which our platform makes easy).
  • Actively share both customer insights and your feedback on our platform with the Product Team to drive continuous improvement and innovation.
  • Collaborate with Customer Success, Product, and Operations to enhance our service, operations, and contribute to the growth and development of our product.
  • Work closely with our Lead DPO and the wider team of privacy experts, contributing to the growth and culture of our privacy department by sharing best practices and knowledge.

  • Requirements

    APPLY IF YOU:

    [We are an inclusive and diverse workplace, and we wholeheartedly welcome individuals from all backgrounds to join our team. We believe that a diverse range of thoughts, experiences, and perspectives greatly enhances our organisation and empowers us to excel together. If you don’t meet every requirement, we still encourage you to apply; your unique skills and background could be exactly what we need!].
    

    • Are able to commit to a minimum of 16 hours per week, with the possibility of increasing to 32 or more as business needs evolve between Monday and Friday, UK time zone and are happy to build your customer portfolio based on Trust Keith’s gradual growth.
    • You have at least 4+ years of experience in a data protectionoriented role.
    • Have certifications such as CIPM, CIPPE, LLM, or IAPP membership.
    • You have proven experience navigating a broad spectrum of data protection regulations (such as UKEU GDPR, PECR, and CCPA), applicable across the UK, Europe, and global markets.
    • Experience navigating data protection challenges relating to sensitive data, AI, healthcare, finance, or education would be an advantage.
    • Are selfmotivated, thrive on working independently, and can manage your workload effectively without constant oversight.
    • You have worked with multiple customercontractor roles.
    • You have exceptional customerfacing and stakeholder management skills to build and maintain excellent customer relationships.
    • You understand risk management, including monitoring, advising and reporting on risks.
    • You can simplify complex topics.
    • You have experience creating data protection documentation and assets (such as IARs, RoPAs, privacy notices, etc.), handling data subject access requests and breaches.
    • You are techsavvy, eager to embrace new tools and push boundaries. Your unique perspectives on technology and privacy will be instrumental in shaping the future of our products.
    • Align with our values:
    • • Brave: Youre willing to challenge the status quo, share an unpopular opinion, and deliver and receive honest feedback.
      • Diligent: You make yourself accountable by default, following through on what you say youre going to do.
      • Empathetic: Youre able to put yourself in the customers and other team members shoes; everyone is human, after all.
      • Personal & Professional Growth Mindset: Youre ambitious, want to learn, grow, and become the best version of yourself.
      • Quirky: You dont take yourself too seriously… We know were building a company in an unsexy industry, but that doesnt mean it cant be fun. Were called Trust Keith because data compliance is often associated as a boring and unsexy subject stereotypically conducted by individuals with names like Keith [credit to Family Guy !].

      • Benefits

        WHAT WE OFFER:

        • Peace of Mind: Say goodbye to worries about finding your next client; weve got you covered.
        • Flexibility: Craft your schedule to suit your life, choosing the best days for you, with the only requirement being around to respond to online support queries and take occasional customer calls during our UK business hours (MonFri, 9 am 6pm) please note this is a contractor role.
        • Compensation: £550day rate + generous performancebased bonus tied to customer success and renewals – the better your impact, the bigger your reward.
        • A dynamic work environment: Engage multiple customers by dedicating your time between customer calls and questions, risk management and audits via our app, and monthly updates on your customers (via asynchronous communication or regular calls).
        • Trust Keith training and development: Stay informed about company updates and gain insights into new app features through online training and workshops.
        • Team Collaboration: Join our amazing team of privacy professionals, where support and collaboration thrive!

        • APPLICATION PROCESS:

          • Step 1: Submit your CV and Video Application
            We would love to learn more about you!
          • Step 2: Initial Chat
            30minute casual conversation to see if were a good mutual fit.
          • Step 3: Skills Based Task
            Complete a task to showcase your expertise.
          • Step 4: Skills Based Interview
            60minute skillsbased interview
          • Step 5: Meet the Team!
            30minute video call with some of our team members.