Sales and Account Manager (Remote)

Our client is an innovative platform where they provide stateoftheart tools to streamline their client screening and AntiMoney Laundering (AML) compliance processes.

They are looking for an Account Manager with experience in a similar industry who is eager for a new challenge in a dynamic startup environment. This role will involve managing B2B client relationships, ensuring seamless onboarding and ongoing support while working closely with internal teams to enhance our platform.

Responsibilities:

• Act as the primary point of contact for B2B clients, ensuring smooth onboarding and ongoing satisfaction.
• Develop and document account management processes, laying the foundation for scalable growth.
• Establish and track key performance metrics to measure client success and platform adoption.
• Identify upselling and crossselling opportunities to maximize client engagement and revenue.
• Stay updated on industry trends, payment technologies, and best practices, providing valuable insights to both clients and internal stakeholders.

• Requirements:

  • Proven experience in account management, customer success, or a clientfacing role within a SaaS or fintech environment.
  • Strong understanding of the financial technology landscape.
  • Excellent problemsolving skills, with the ability to manage technical and datarelated challenges.
  • Outstanding communication and interpersonal skills to build strong client relationships.
  • Ability to thrive in a fastpaced startup environment and establish scalable processes from scratch.