Minimum of 5 years management experience, preferably in property or mobile home community management., Proven track record of delivering excellent customer service through various channels., Experience leading and developing successful teams., Ability to travel up to 50% and work remotely 50% of the time..
Key responsibilities:
Oversee 12 properties across multiple states, ensuring operational excellence.
Lead property managers and their teams to meet customer service, safety, and budget goals.
Maintain high occupancy rates and staffing levels with quality personnel.
Build and maintain relationships with residents, local municipalities, and stakeholders.
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Riverstone Communities
51 - 200
Employees
About Riverstone Communities
Riverstone Communities is a private company founded in 1998 that owns and operates over 70 manufactured housing communities throughout the United States. Our properties include both all-ages communities and age restricted (55+) communities. We also own RV resort properties. We are always seeking new investment opportunities.
Are you a visionary leader with a passion for overseeing multiple properties and driving regional success? Do you excel in strategic planning and team development? Join us as a Regional Manager and lead our properties to new heights of excellence! Help us enrich the lives of our residents and our team members.
We are currently seeking a qualified Regional Manager who will be responsible for overseeing 12 properties in the states of Arkansas, New York and Minnesota and is located in Minnesota.
The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.
The Regional Manager position also includes, but is not limited to:
Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
Driving to critical number expectation of 100% occupancy rate at all properties
Maintaining 95% staffing levels with “A Players” at all parks
Maintaining profitability at all locations work to a P&L develop an “owner” mindset
Maintaining Riverstone’s reputation within the mobile home property management industry
Attend to community needs outside of normal business hours when emergencies arise 247
Set high standards for themselves and their team, managing to performance expectations
Perform prompt followup and followthrough
Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
Be invested in the mission and vision of Riverstone Communities and the specific properties you support
Regional Manager Requirements:
Be located in Minnesota
5+ years of experience within management, preferably in property managementmobile home property management
5+ years of proven excellent customer service experience through various methods in person (verbally), over the phone (written), etc
5+ years of experience managing a successful team
Ability to legally operate a motor vehicle with a valid driver’s license
Work from home 50% of the time
Ability to travel 50%, by both automobile and airplane
Ability to be very active walking, bending, standing and lifting up to 50 pounds
Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
Ability to take initiative and seek out details and information
Bilingual in Spanish preferred
Regional Manager Salary: $81,000$85,000, plus bonus potential
We will offer you:
Medical, Dental, and Vision benefit plan offerings for you and eligible family members
401(k) retirement plan, with a company match
11 Paid Holidays Off, which includes getting your birthday off
Robust Paid Time Off (PTO)* and Wellness PTO
MaternityPaternity Leave*
Ability to choose a preferred schedule that works best for you
Ongoing training and internal growth opportunities
A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
*effective date of benefit dependent upon tenure of employment
At Riverstone Communities, we don’t just accept differences we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.