5+ years of project management experience in SaaS industry., Proficiency in project management tools like Jira, Asana, or MS Project., Strong understanding of SaaS architectures and implementation methodologies., Certifications such as PMP or proven success in delivering complex technical programs..
Key responsibilities:
Lead multiple enterprise SaaS implementation projects, ensuring alignment with customer goals.
Collaborate with Sales, Product, Engineering, and Customer Success teams to drive project success.
Act as the primary contact for customers during implementation, ensuring a seamless onboarding.
Develop and improve project management methodologies and best practices.
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The secondary market for mortgages accounts for over $1T in annual volume and impacts 20% of GDP. Yet, the pricing and loan trading of mortgages is still often done with antiquated technology, excel spreadsheets, phone calls, and physical paper. Billions of dollars are lost to inefficiency and mistakes.Polly is transforming the mortgage industry with its modern, data-driven capital markets ecosystem that includes an advanced Product & Pricing Engine (PPE), Loan Trading Exchange, Analytics Platform, and Partner Platform. Our mission is to help capital markets and secondary teams operate smarter, more efficiently, and more profitably with best-in-class, end-to-end technology that is configured for each of our customers’ unique workflows and business needs.Polly is based in San Francisco, California. Please visit www.polly.io to learn more.
As a Project Manager at Polly, you will lead the delivery of complex, enterprisescale SaaS implementations, driving crossfunctional initiatives that align with our strategic objectives. You will serve as a trusted advisor to both internal stakeholders and external customers and technology partners, ensuring successful adoption of Polly’s solutions through meticulous planning, execution, and stakeholder engagement.
Does this sound like you? If so, keep reading and apply today!
What you’ll do:
Oversee multiple, concurrent enterprise SaaS implementation projects, ensuring alignment with customer goals and Polly’s strategic vision.
Partner with Sales, Product, Engineering, and Customer Success teams to drive project success and foster a culture of continuous improvement.
Act as the primary point of contact for customers during the implementation phase, providing consultative guidance and ensuring a seamless onboarding experience.
Develop and refine project management methodologies, tools, and best practices to enhance efficiency and scalability.
Identify potential project risks and implement mitigation strategies to ensure timely and successful delivery.
Provide guidance and mentorship to junior project managers, fostering professional growth and knowledge sharing within the team.
What you have:
5+ years of program project management experience in the SaaS industry, with a proven track record of leading complex, enterpriselevel implementations.
Strong understanding of SaaS architectures and implementation methodologies; proficiency in project management tools such as Jira, Asana, MS Project or equivalent.
Experience in the mortgage or financial services industry is highly desirable.
Certifications: PMP or demonstrated success delivering complex, transformational technical programs in financial services.
Exceptional verbal and written communication skills, with the ability to inform and influence stakeholders at all levels.
Strong problemsolving skills and the ability to make datadriven decisions.
Why join Polly?
High Bar of Talent: Polly consistently performs in the top quartile of startup companies, and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative, smart, and fun people that work here. We strive to hire the best to continue to raise that bar, and <5% of those that enter the interview process are presented with an offer.
Disruptive Mission: Mortgage capital markets is historically an underinnovated space; Polly is committed to changing that. Our purposebuilt platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo.
Individual Impact & Growth: Every day, the Polly team doesn’t just work—they contribute to our overarching mission. Individual impact is highly visible and everyone’s voice matters. You will have exposure to every level of leadership, crossfunctional teams, and impactful projects, giving you a unique opportunity to build and hone your skills.
Hybrid Workplace with Innovation at the Core: Here at Polly, we believe in blending flexibility with inperson collaboration. With a hybrid model, our employees work on site three days a week (Tues.Wed.Thurs.) at our Innovation Hubs, located in DallasFort Worth and San Francisco (remote available for this role, hybrid strongly preferred), driving forwardthinking solutions and fostering teamwork.
Employee Benefits:
Competitive Compensation: Polly offers competitive salaries designed to reward your expertise and direct impactcontributions.
Comprehensive Health Coverage: Employees enjoy 100% companypaid medical, vision, dental, disability, and life insurance, granting peace of mind.
Flexible Vacation, Done Right: Take time off to recharge when you need it with Polly’s flexible, nonaccrued vacation policy—because we trust you to balance work and life.
Hybrid Environment: Polly employees work on site three days a week (Tues.Wed.Thurs.) at our Innovation Hubs, located in DallasFort Worth and San Francisco.
Interview Process:
Recruiting Screen 30 minute 1:1 with a Polly Talent Team Member
Initial Team Round 30 minute 1:1 with Polly’s Director, Professional Services
Assessment Take Home Assessment + Assessment Presentation
Post Assessment Rounds [5] 30 to 45 minute Peer, Cross Functional Team Members, and Executive Rounds