Commercial Applications Analyst (Remote or Onsite in MANC)

As a member of the Salesforce team, you will work with end users, business leaders, and application development teams.

The Commercial Applications Analyst will gather, triage, and synthesize feedback and changes to the Salesforce platform. This person will maintain the backlog of work for the Salesforce platform and related applications and integrations.

You will collaborate with the scrum master and other members of the NSE team to prioritize, groom, test, and document changes to the Salesforce system.

Utilizing JIRA and project management tools and methods, work closely with the SFDC Admin and technical team to meet deadlines and work around project constraints to design and develop the system, as changes and issues arise.

Gather and synthesize enduser requirements and maintain a product backlog of requested enhancements.

Provide input into future phases of the Salesforce implementation, including adjacent applications, addons, and feature enhancements.

Drive enhancements that improve user adoption, improve the user experience, or improve the quality of data.

Coordinate and participate in acceptance testing for new features.

Triage, investigate, replicate, communicate, and drive defects and bugs to resolution.

Contribute to the detailed design and technology selection, especially Salesforce apps and features, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility.

Compose and contribute to the set of artifacts needed to communicate Salesforce technical information for both the current team and future maintenance work, including scope documents, workflow diagrams, process diagrams and technical diagrams.

Collaborate with the NSE team and contribute to release notes, training plans and communication plans

REQUIREMENTS:

• Bachelors degree

• Multiple Salesforce certifications ​

• At least 5 years of direct experience implementing Salesforce Sales andor Service Cloud using Lightning Experience

• Prior experience in a Salesforce Functional Analyst, Business Analyst, or Application Analyst role

• Familiarity with Agile or Modified Agile methodologies.

• Experience working with Commercial Operations teams

• Strong problemsolving skills.

• Excellent written and verbal communication skills, meeting management skills

• Ability to work independently and in a team environment.

• Proven ability to learn technical concepts and translate them to the appropriate audience.

• Experience in Salesforce UX design with a focus on creating intuitive, engaging, and effective user interfaces within the Salesforce platform.

• Experience in Salesforce configuration tools and using Copado Devops to promote sandbox environment changes.

• Experience using Copado Robot Testing tool for testing.

• Application Window Closes: 08182025

  Pay Range: $80,000.00$ 115,000.00 a year (State minimum wages apply if higher)

  All job offers will be based on a candidate’s skills and prior relevant experience, applicable degreescertifications, as well as internal equity and market data.

  Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STDLTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

  Labcorp is proud to be an Equal Opportunity Employer:

  Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

  We encourage all to apply

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