Senior Record Retrieval Specialist

Job Details

Job Location: Danvers, MA

Salary Range: $15.00 Hourly

Job Shift: Monday Friday

Description

Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Record Retrieval Specialist to join our Medical Records team.

Job Description

***ONLY CANDIDATES WITH PRIOR RECORD RETRIEVAL EXPERIENCE WILL BE CONSIDERED***

As a Senior Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those back to the requesting party in a timely manner.

Essential Duties and Responsibilities

All duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities.

• Data Entry;
• Followup with providers (via phone, email, fax). This job requires frequent phone work;
• Review of prepayment requests for accuracy and then inputting those into our system;
• Answering status requests made by the client;
• Processing rejections based on the client protocol;
• Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party.

• ISG is a technologydriven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!

  Job Type: Fulltime

  Qualifications

  
  

  • Prior experience in record retrieval (whether from the vendor side or the physicians side);
  • Excellent written and verbal communication;
  • Strong work ethic;
  • Strong computer skills;
  • Effective organizational skills;
  • Ability to MultiTask;
  • Detailoriented;
  • Ability to work independently in a remote setting;
  • Knowledgeable of basic Microsoft Office Programs (preferred);
  • Appropriately maintaining the diary schedule set in place for followup;
  • Ability to adhere to multiple client protocols;
  • Entering accurate diary entries in the system for all events regarding workflow;
  • Responding to client inquiries in a timely and appropriate manner;