Offer summary

Qualifications:

Ability to pass a background check., Must be a US resident aged 18 or older., Able to dedicate at least 15 hours per week., Good communication skills and a distraction-free workspace..

Key responsibilities:

Provide customer support to internal and external clients.

Utilize knowledge of company products and programs.

Collaborate effectively with team members in customer service departments.

Maintain a seamless customer service experience.

Job description

This is a remote position.

We are seeking individuals to join our expanding company! Due to increased demand from our clients, we are looking for additional agents to work remotely and provide essential support to meet the growing needs of their customers.

The customer service representative's mission is to provide seamless customer service to both internal and external clients. This entails tapping into a wealth of knowledge about our company's products and programs, combined with adept communication skills to collaborate effectively with team members in the customer service departments of diverse Fortune 500 companies.

Requirements

Qualifications

•Must be able to pass a background check

•US resident 18 years old or older

•Must be able to service at least 15 hours a week

• Distraction-free workspace

System Requirements

•Dual monitors (recommended but not required)

Minimum monitor resolution 1280 x 1024
Windows 10 or 11 Operating System Required
Wired internet connection with minimum speeds of 30Mbps download and 10Mbps upload
USB noise-cancelling Headset
30GB free hard drive space, 60GB total hard drive space, and 8 GB RAM.
Hardwired internet connection (i,e. FIOS or DSL)
Anti-malware software installed on your computer