LTSS Service Care Manager

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Work from: 
United States

Offer summary

Qualifications:

Bachelor's degree required., 2 to 4 years of related case management experience., Strong background in conducting assessments and developing care plans., Ability to work in the field and coordinate with healthcare providers..

Key responsibilities:

  • Conduct field assessments and develop personalized care plans.
  • Coordinate services and resources for long-term care members.
  • Educate members and families about healthcare options and benefits.
  • Monitor and evaluate care plans to ensure quality and cost-effectiveness.

Centene Corporation logo
Centene Corporation XLarge https://www.centene.com/
10001 Employees
See all jobs

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

This is a hybrid position seeking candidates with a strong case management background to do field visits conducting assessments with Sunshine Health Plan and the members it serves. 75% in the field25% work from home. Applicants must reside in Citrus County (Zip Codes 34428, 34429, 34442, 34461 or 34450). Mileage reimbursement and all equipment provided.

Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, costeffective healthcare outcomes. May develop or assist with developing personalized service care plansservice plans for longterm care members and educates members and their familiescaregivers on services and benefits available to meet member needs.

  • Evaluates the needs of the member, the resources available, and recommends andor facilitates the plan for the best outcome
  • Assists with developing ongoing longterm care plansservice plans and works to identify providers, specialist, andor community resources needed for longterm care
  • Coordinates as appropriate between the member andor familycaregivers and the care provider team to ensure identified services are accessible to members
  • Provides resource support to members and their familiescaregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
  • Monitors care plansservice plans, member status and outcomes, as appropriate, and provides recommendations to care planservice plan based on identified member needs
  • Interacts with longterm care healthcare providers and partners as appropriate to ensure member needs are met
  • Collects, documents, and maintains longterm care member information and care management activities to ensure compliance with current state, federal, and thirdparty payer regulators
  • May perform home andor other site visits to assess member’s needs and collaborate with healthcare providers and partners
  • Provides andor facilitates education to longterm care members and their familiescaregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
  • Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for longterm care members in a costeffective manner
  • Performs other duties as assigned
  • Complies with all policies and standards
    • This is a hybrid position seeking candidates with a strong case management background to do field visits conducting assessments with Sunshine Health Plan and the members it serves. 75% in the field25% work from home. Applicants must reside in Citrus County (Zip Codes 34472, 34473, 34475 or 34476. Mileage reimbursement and all equipment provided.

      EducationExperience: Requires a Bachelors degree and 2 – 4 years of related experience.

      Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

      Pay Range: $26.50 $47.59 per hour

      Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individuals skills, experience, education, and other jobrelated factors permitted by law, including fulltime or parttime status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

      Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


      Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork
  • Communication
  • Problem Solving

Customer Care Manager (B2C) Related jobs