You will work with an incredible organization and as part of a diverse, multicultural global team to amplify your impact in an intellectually stimulating and fun environment with ample career and personal growth potential. The Software & Cloud Negotiation Practice within the Sourcing, Procurement and Vendor Management group is at the forefront of Gartner’s dedication to helping clients understand and achieve costeffective, commercially optimized software and cloud licensing deals. You will develop a deep understanding of client roles , priorities and challenges. You will become a trusted advisor of such clients and deliver actionable, objective insights that help them make faster, smarter decisions and perform strongly on their missioncritical priorities. Our thought leadership allows us to “see around corners,” anticipate changes in technology and capabilities and how those will impact our clients’ initiatives.
The Position
Gartner Analysts are innately curious, industry thought leaders who create expert research while bringing best practices and research models to life across a broad range of client organizations. Senior Principal, Analysts are a trusted source of actionable, objective advice. They deepen personal value for clients every day by providing high quality, timely insight and musthaveresearch content that is provocative and pragmatic. They meet with clients daily via virtual meetings or facetoface interactions. They promote a clear vision for the evolving markets at the local, regional and global levels. To support these conversations you will research markets, practices and trends as well as produce written or digital research for Gartner clients to apply.
The Role
The successful candidate has expertise in software and cloud services contracting and negotiation. This should include experience in negotiating, primarily with Oracle but preferably with additional experience with other large software and cloud providers. The candidate should bring an understanding of Oracle’s (and other vendors’) major programs, contracting models and pricing discounting approaches for both onpremise and cloud. They should have a good grasp of nuances of software and cloud terms and conditions, how they are typically negotiated and their financial impact. They should understand not only how to negotiate effectively with Oracle (and other vendors) but also what key areas of the contracts are typically negotiable and to what extent.
The successful candidate has a background in software and cloud licenses, technology procurement category management, software asset management, or related leadership roles within a buying organization, consulting firm, reseller or vendor. This should be augmented by an understanding and curiosity about the larger business impact of new technology and business trends on software and cloud contracting models and costs, and how to navigate these successfully.
Responsibilities:
The successful candidate will have experience and knowledge to guide Gartner clients in buying and negotiating onpremises software and cloud deals. As part of a broader, collaborative team, they will conduct their own research in contract negotiation best and next practices, especially for Oracle, but can expand beyond to neighboring fields as required. They will also guide clients on the commercial impact of new technologies and business trends on existing software license and service portfolios. In addition, the responsibilities of the successful candidate will include:
Analyze onpremises cloud proposals and guide buyers with corresponding negotiation strategy, pricing and contracting
Conduct innovative, factbased, musthave research and analysis around client key initiatives and specific areas of expertise, enabling our clients to successfully address their more critical priorities
Collaborate on and help drive a body of published research and develop a following in the industry as a subject matter expert
Provide high quality and timely peer review of other analysts’ research
Lead or participate in research meetings to discuss research issues and collaborate effectively with peers in a diverse, multicultural global team
Demonstrate thought leadership in establishing research positions across teams of analysts
Cover the specified area as well as applicable adjacent areas, while maintaining a view across a broad spectrum of the market to produce thoughtleading, impactful, analyticallydeep, factbased research. Remain ahead of the curve on developments within these specified areas, as well as applicable adjacent areas
Be relaxed and adept in engaging CLevel executives as well as frontline sourcing and procurement personnel competently and convincingly, while establishing and growing a strong, trusting relationship
Create materials for clients, delivered in person, via video conference or webinar
Proactively support Gartner analysts and other internal stakeholders across relevant research key initiatives and on client calls
Maintain a high client focus with a view to progressively and relentlessly improving the customer experience for Gartner clients
Help drive proactive engagement and help clientsprospects make progress against their critical priorities to grow their business
Qualifications, Skills & Experience:
Bachelors degree or equivalent experience; Graduate degree preferred
810 years experience. Minimum 5 years of relevant field or industry experience
Recent experience with handson negotiation experience, negotiation strategies, software license compliance risk assessment, management andor mitigation in software audit context at minimum with Oracle (= within last 12 months). Experience with larger, complex solutions (software and services) deal negotiation experience is preferred.
Exceptional analytical skills; ability to apply conceptual models, recognizing patterns and drawing and defending conclusions. Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks to client challenges and demonstrate learning agility
Strong market research skills, proven in a procurement, asset management or negotiator role
Ability to work independently and collaboratively, supporting the workflow of others, in a diverse, multicultural global team
Strong project planning management organizational skills; ability to work under tight deadlines and produce high quality material
Strong written and verbal interaction; ability to engage clients and respond effectively to questions. Ability to distill and explain complex ideas articulately, succinctly and effectively
Excellent presentation skills. Ability to perform well onstage as well as in smaller groups, face to face
Strong business and financial acumen
Demonstrates executive presence; can immediately establish credibility with executives and additional stakeholders in strategic procurement
Subject matter expert comfortable with presenting at large and smallscale speaking engagements
Exceptional coaching, influencing and leadership skills
Flexible thinker adept at change and experienced navigating highly matrixed environments
Innate curiosity and interest in related fields.
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their missioncritical priorities.
Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Ready to grow your career with Gartner? Join us.
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