Offer summary

Qualifications:

Relevant experience in sales or account management., Strong communication and customer service skills., Knowledge of 3D visualization software or related industry is a plus., Ability to work remotely and manage time effectively..

Key responsibilities:

Respond to inbound sales inquiries and provide product information.

Identify and follow up on new sales opportunities from leads.

Maintain high levels of customer service and support the sales process.

Collaborate with marketing and sales teams to meet targets and improve strategies.

Job description

**This position is based in Germany or Bulgaria with hybrid or remote working options. Applicants must hold a valid work/residence permit for the respective location.**

Chaos is the world’s largest 3D visualization software company, and for over 20 years has empowered artists, designers, and architects to visualize anything they can imagine. Chaos offers intuitive and powerful workflows for creatives across the entire design spectrum, including architecture, engineering, construction, product design, manufacturing, and media and entertainment. Research and development at Chaos is leading the way towards a truly comprehensive end-to-end visualization ecosystem to meet the evolving needs of existing and new customers. In 2022, Chaos merged with Enscape and acquired Cylindo. For more information, visit chaos.com, enscape3d.com, and cylindo.com.

We are now looking for an Account Executive to focus on converting Marketing Qualified Leads into paying customers within the assigned markets and/or territories across the entire Chaos portfolio of products and services. The Account Executive is responsible for achieving sales and conversion targets, positively representing the company by providing information about products or services, answering questions, resolving issues, and delivering outstanding customer service.

Essential duties and responsibilities:

Respond to inbound customer sales inquiries (chat, email, leads): answers pricing and licensing questions, extends evaluation licenses, and responds to other sales inquiries.
Sources new sales opportunities through inbound lead follow-up.
Maintain a high volume of leads daily, offering and assisting them as they navigate the Consideration and Decision stages of the buyer’s journey, staying focused on closing business.
Maintains a high level of customer service at all times by listening to customers’ needs and educating them about product features and benefits.
Conferences with other members of the sales team to ensure that customers’ needs are being met.
Work closely with the Marketing team to ensure the quality of the pipeline and success of campaigns, providing feedback and recommendations on marketing efforts from real-world interactions with prospects and customers.
Maintains knowledge of current industry trends to identify new business opportunities and respond to competitor activity.
Practices effective time management to maximize sales time, including pre-call planning and customizing scripts to market segments and prospect types.
Meets (virtually or in person - during events/tradeshows) with prospective clients to determine their needs and assess whether they are a good fit for the company’s products or services.
Upsells/cross-sells company products where suitable.
Prepares proposals for new clients based on their needs and budget constraints.
Communicates with customers through different channels to help them make purchases, make decisions, and understand Chaos’ products, licensing models, and value proposition.
Maintains a clear track record within the company’s CRM system.
Monitors sales results based on KPIs; prepares reports and analyses for sales management.
Consolidates local market information for the industry, economics, politics, and potential risks, associated with Chaos’ channel business within the assigned territories.