Grinding Media Accounts Manager JN 1211

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Minimum of 10 years' experience in sales or customer-facing roles within the mining industry., Strong network and relationships with mining customers; experience in grinding media is advantageous., Excellent interpersonal skills with a customer-centric approach., Proficiency in Microsoft Office and CRM software like Salesforce; valid Australian driver’s license..

Key responsibilities:

  • Develop and expand business opportunities within the WA mining sector.
  • Manage and nurture existing customer relationships through exceptional service.
  • Understand customer needs to recommend suitable grinding media solutions.
  • Travel frequently to mine sites across WA to engage with clients and gather feedback.

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THE resources HUB I Careers I Talent I Recruitment Consultancy
11 - 50 Employees
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Job description

The About

Our client is a wellestablished global company specialising in the production of highquality grinding media used in mineral processing and cement industries. Backed by a management team with decades of experience in metallurgy, mining applications, and global supply chain logistics, they deliver both forged and cast high chrome grinding media that meet the rigorous demands of mining operations worldwide.


With a strong presence across AsiaPacific, Europe, the Middle East, North America, and South America, the company offers unbiased product recommendations based on the unique needs of each customer. Their longterm vision is to become one of the leading suppliers of grinding media globally by providing innovative, reliable, and costeffective solutions.

So now, they are expanding their footprint in Australia, focusing on Western Australia’s mining sector, where there is significant potential for growth and impact, and seeking a selfmotivated sales and account manager to drive this new business into our local market.


The Opportunity
This role offers a unique chance to join a fastgrowing company committed to becoming a major player in the WA mining market. You will be at the forefront of developing strategic partnerships with some of the region’s highestvalue mining customers.

Unlike a typical sales role focused on transactional deals, this position emphasises building longterm relationships through understanding customer challenges and delivering tailored solutions that drive productivity improvements, reduce operational costs, enhance safety standards, and support sustainable practices.

You will work closely with internal teams across product development, logistics, and customer service to ensure your clients receive the best possible support. This role also offers flexibility with remote working options while providing full support for frequent travel to various mine sites across WA.


The Tasks Ahead:

As an Account Manager based in Western Australia, your main focus will be to:

  • Identify and develop new business opportunities within the WA mining sector.
  • Manage and grow existing customer relationships by providing exceptional service and support.
  • Understand customer requirements deeply to recommend the most effective grinding media solutions—both forged and cast products.
  • Monitor product performance on site through regular visits and gather feedback to continuously improve service delivery.
  • Collaborate with internal teams including supply chain, technical experts, and leadership to align sales strategies with company goals.
  • Prepare monthly reports and updates for senior management on sales performance, market trends, and customer insights.
  • Represent the company at industry events and customer meetings to raise brand awareness and credibility.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Strategic Planning
  • Microsoft Office
  • Social Skills
  • Organizational Skills
  • Self-Motivation

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